{"version":"1.0","provider_name":"Salesforce","provider_url":"https:\/\/www.salesforce.com\/uk\/news","author_name":"Salesforce","author_url":"https:\/\/www.salesforce.com\/uk\/news","title":"Salesforce Announces Einstein GPT for Service and New Service Automation Capabilities Powered by Data Cloud","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"apINpsCstf\"><a href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/einstein-gpt-service-cloud-news\/\">Salesforce Announces Einstein GPT for Service and New Service Automation Capabilities Powered by Data Cloud<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/einstein-gpt-service-cloud-news\/embed\/#?secret=apINpsCstf\" width=\"600\" height=\"338\" title=\"&#8220;Salesforce Announces Einstein GPT for Service and New Service Automation Capabilities Powered by Data Cloud&#8221; &#8212; Salesforce\" data-secret=\"apINpsCstf\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/wp-bn.salesforce.com\/uk\/news\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/wp-bn.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/05\/SVCDataCloud_WTNY-1-1.png","thumbnail_width":1200,"thumbnail_height":675,"description":"Editor\u2019s Note: AI Cloud, Einstein GPT, and other cloud GPT products are now Einstein. For the latest on Salesforce Einstein, go\u00a0here. Today, Salesforce unveiled new Einstein GPT and Data Cloud capabilities to help service organizations streamline common requests and power every interaction with generative AI. Why it\u2019s relevant: Consumers expect real-time, personalized experiences, with 65% [&hellip;]"}