{"id":70543,"date":"2024-06-06T07:59:00","date_gmt":"2024-06-06T06:59:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=70543"},"modified":"2024-06-06T07:33:19","modified_gmt":"2024-06-06T06:33:19","slug":"ai-adoption-at-work-stats","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/uk\/news\/stories\/ai-adoption-at-work-stats\/","title":{"rendered":"UK Workplace AI Usage Surges by 66%. But New Survey Asks if the Right Tasks are Being Offloaded"},"content":{"rendered":"\n

AI usage in UK workplaces is up 66% since September 2023, and 18% since the beginning of this year, according to Slack’s new global Workforce Index which included 1,042 UK respondents. Excitement among workers is also rising, with 44% of office workers expressing enthusiasm about using AI in their daily work. <\/p>\n\n\n\n

However, the survey reveals that employees may lack the right training to capitalise on AI efficiencies. Instead of allocating time saved by AI toward strategic or high-value activities, like building skills, the #1 activity workers expect to prioritise with the time saved by AI is administrative tasks. A trust barrier may also be hampering use, with 94% of UK desk workers not considering AI outputs completely trustworthy for work-related tasks. <\/p>\n\n\n\n

Why it matters: <\/strong>82% of global workers are at risk of burnout this year<\/a>. With the advent of AI, many workers thought days of busywork were finally over<\/a>. But because of persistent training<\/a> and trust<\/a> issues, today\u2019s employees still aren\u2019t unlocking AI\u2019s benefits. In fact, the new survey shows that UK workers plan to focus their free time on the very tasks they should be delegating to AI, while pushing high-value focus areas like innovation, creativity, and professional development down the list. The bright side is those who are trained to use AI are up to 5x times more likely to report that AI is improving their productivity.<\/p>\n\n\n\n

The Slack survey found:<\/h2>\n\n\n\n

Desk workers suffer from busywork and burnout<\/strong><\/p>\n\n\n\n

UK employees are feeling the grind and report spending large chunks of their day on mundane tasks.<\/p>\n\n\n\n