{"id":70566,"date":"2024-06-06T14:25:24","date_gmt":"2024-06-06T13:25:24","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=70566"},"modified":"2024-06-06T14:27:37","modified_gmt":"2024-06-06T13:27:37","slug":"slack-just-eat","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/uk\/news\/stories\/slack-just-eat\/","title":{"rendered":"Just Eat Takeaway.com boosts Partner Innovation with Salesforce"},"content":{"rendered":"\n

Global food delivery marketplace Just Eat Takeaway.com<\/a> (JET) is using Slack Connect, <\/a>Workflow Builder<\/a>, Marketing Cloud<\/a>, and Sales Cloud<\/a>, to boost employee productivity and seamlessly scale innovation across its partner ecosystem.<\/p>\n\n\n\n

Enhancing customer and partner satisfaction with Slack<\/strong><\/h2>\n\n\n\n

With over 699,000<\/a> part\u00adners across 19 countries, collaborating with employees as well as suppliers and partners is at the heart of JET\u2019s business model.\u00a0<\/p>\n\n\n\n

Slack Connect<\/a> is designed to replace email and make the work that happens with outside partners faster, more productive and more secure. At JET, everyone can connect with the right people, information and tools they need to drive results and do their best work.<\/p>\n\n\n\n

Unlocking productivity gains through AI and automation<\/strong><\/h2>\n\n\n\n

UK desk workers report spending almost half of their time (48%)<\/a> on tasks that are \u201clow value, repetitive, or lack meaningful contribution to their core job functions\u201d, according to Slack research. Another recent survey revealed how AI can help UK companies overcome the challenges<\/a> that email and overflowing inboxes can have on their productivity.<\/p>\n\n\n\n

Slack\u2019s Workflow Builder<\/a> automation is helping JET succeed by freeing up valuable time for employees. Workflows can be set up for common and repeatable tasks, from regularly sharing team updates to giving new employees a head start. For example, a new starter workflow greets new recruits in Slack with a welcome message, guides, and useful information, and supports them as they complete their onboarding training.<\/p>\n\n\n\n

Attracting and retaining customers and partners with Marketing and Sales Cloud<\/strong><\/h2>\n\n\n\n

With Marketing Cloud<\/a>, JET can personalise external communications to attract and retain customers, restaurant partners, and delivery drivers. In line with its vision to \u201cempower everyday convenience\u201d Marketing Cloud brings together email and SMS campaign management, personalisation, and reporting.<\/p>\n\n\n\n