{"id":72317,"date":"2025-05-14T06:00:00","date_gmt":"2025-05-14T13:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=72317"},"modified":"2025-05-14T14:13:26","modified_gmt":"2025-05-14T13:13:26","slug":"agentic-ai-for-tariffs","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/uk\/news\/stories\/agentic-ai-for-tariffs\/","title":{"rendered":"Amid Global Trade Turmoil, an AI Agent Can Help Businesses Respond"},"content":{"rendered":"\n

Navigating the labyrinth of international trade requires the analytical fortitude of a chess grandmaster and the memory of a supercomputer. The Harmonized Tariff Schedule<\/a> \u2014 the system that sets out tariff rates and categorizes goods for U.S. businesses \u2014 is a highly complex document with more than 4,400 pages. And this behemoth has already been updated at least a dozen times so far this year. <\/p>\n\n\n\n

To stay current with the ever-shifting tariffs landscape, a company might need to employ a small squad of in-house experts, spend a fortune on consultants, or spend months trying to understand and implement changes. But what if there were an AI agent<\/a> \u2014 a type of AI<\/a> that can understand its environment, make decisions, and autonomously take action \u2014 that could serve as a kind of in-house savant? What if it could instantly process changes for all 20,000 product categories in the U.S. customs system and then take action on them to help a business?<\/p>\n\n\n\n

In fact, there is such an always-on expert: the Import Specialist Agent, a new type of Al agent made possible by Agentforce<\/a>. It\u2019s a great example of \u201cdigital labor,\u201d an autonomous AI agent that can work alongside people, while executing tasks too complex or time consuming for humans to perform.\u00a0<\/p>\n\n\n\n

And helping an organization navigate the uncertainties and complexities of the contemporary trade environment is just the beginning of this agent\u2019s capabilities. The Import Specialist Agent is powered by the Atlas Reasoning Engine<\/a>, the “brain” of Agentforce, which means it can process and analyze complex data from multiple sources to make informed decisions, provide predictive insights, and generate actionable recommendations. This includes being able to use an organization’s unique business data to take on a range of autonomous actions to support specific business needs \u2014 from identifying and seeking new suppliers, to dynamically adjusting prices, to modeling business forecasts and promotional campaigns based on changes to the tariff schedule.<\/p>\n\n\n\n

\u201cYou can develop the capabilities for agents to work inside an organization and learn and augment and even autonomously take action,\u201d said Salesforce Executive Vice President of Global Public Sector Solution Engineering Paul Tatum. \u201cIt\u2019s revolutionary.\u201d<\/p>\n\n\n\n

Agentforce can help businesses and other organizations understand and take action on the complex intricacies of government policies and environments \u2014 like reconciling differences between back-to-back tariff adjustments or disparate policies, said Tatum. It can also be imbued with additional capabilities, to help with things like price fluctuations and sales forecasting.<\/p>\n\n\n\n

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