{"id":72550,"date":"2025-06-26T05:00:00","date_gmt":"2025-06-26T12:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=72550"},"modified":"2025-06-26T13:10:15","modified_gmt":"2025-06-26T12:10:15","slug":"daily-ai-workforce-use-growth","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/uk\/news\/stories\/daily-ai-workforce-use-growth\/","title":{"rendered":"New Slack Research: Daily AI Usage Among Workers Surges 233%"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><em><em>UK workers who use AI daily report an 82% increase in productivity and a 106% boost in job satisfaction<\/em><\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Slack\u2019s latest Workforce Index revealed a significant increase in <a href=\"https:\/\/www.salesforce.com\/artificial-intelligence\/what-is-ai\/\">AI<\/a> adoption and excitement among desk workers, with daily AI usage higher by an astounding<strong> 233% <\/strong>in just six months.<strong> <\/strong>The survey of 5,000 global desk workers, including over 800 respondents from the UK, found that AI has emerged as a clear competitive advantage. Workers who use AI daily prove to be<strong> 64%<\/strong> more productive and<strong> 81%<\/strong> more satisfied with their job than colleagues not using AI.<\/p>\n\n\n\n<p>In the UK, the benefits are even more pronounced: daily AI users report an <strong>82%<\/strong> increase in productivity and a <strong>106%<\/strong> boost in job satisfaction.<\/p>\n\n\n\n<p>The Index reveals that across the globe workers are using AI to level up, going beyond just automating tasks. <strong>96% <\/strong>of workers have used AI to perform tasks they previously didn\u2019t have the skills to do themselves, and today\u2019s workers are <strong>154% <\/strong>more likely to turn to <a href=\"https:\/\/www.salesforce.com\/uk\/agentforce\/ai-agents\/\">AI agents<\/a> to help them perform tasks better and more creatively, rather than to just simply automate their work.&nbsp;\u201cThe surge in AI adoption is fundamentally reshaping the workplace,\u201d said Denise Dresser, CEO of <a href=\"https:\/\/www.salesforce.com\/uk\/slack\/\">&nbsp;Slack<\/a>. \u201cAs workers embrace AI with growing trust and confidence, businesses gain a clear opportunity to unlock greater productivity and innovation, while workers grow more confident and fulfilled.\u201d<\/p>\n\n\n\n<p><strong>Why it matters:<\/strong> While workers have been <a href=\"https:\/\/slack.com\/blog\/news\/the-workforce-index-june-2024\">slower to adopt AI<\/a> than executives, adoption has surged over the past few months, with <strong>60%<\/strong> of desk workers now using AI and <strong>40%<\/strong> using AI agents. And Slack\u2019s latest Index shows that trust and confidence in AI grows with use; workers who use AI agents daily are twice as likely to trust them. With workers all-in on AI, businesses can deliver on their AI vision and unlock the full potential of digital labor within their organizations.&nbsp;<\/p>\n\n\n\n<p><strong>Salesforce perspective: <\/strong>&#8220;When it comes to workers and AI, the data shows us that seeing is believing,\u201d says Lucas Puente, VP of Research. \u201cAs workers actually use and experiment with AI agents, their trust and enthusiasm in this technology grows \u2013 and we see them leveraging agents to unlock new skills and opportunities in their everyday work.\u201d<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>When it comes to workers and AI, the data shows us that seeing is believing. <\/p>\n<cite>&#8211; Lucas Puente, VP of Research&nbsp;<\/cite><\/blockquote>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--watercliff\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tWhy Daily AI Use Is Fueling More Creative and Fulfilled Workers\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/news\/stories\/daily-ai-use-fuels-creativity\/\" target=\"_blank\">\n\t\t\t\t<span>GO DEEPER<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-watercliff\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/uk\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/uk\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/uk\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-watercliff-large@1x.png\"\n\t\talt=\"Illustration of watercliff\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-global-numbers\"><strong>Global numbers:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI adoption, trust, and excitement are soaring. Since November 2024:&nbsp;<\/strong>\n<ul class=\"wp-block-list\">\n<li>AI adoption among workers has risen <strong>50%<\/strong>, with <strong>60%<\/strong> of workers now using AI<\/li>\n\n\n\n<li>Daily AI usage among workers is <strong>233% <\/strong>higher<\/li>\n\n\n\n<li><strong>40%<\/strong> of workers have worked with an agent \u2013 and <strong>23%<\/strong> have offloaded tasks to agents complete on their behalf&nbsp;&nbsp;<\/li>\n\n\n\n<li>Daily users of AI agents are <strong>more than 2x<\/strong> more likely to express high trust in AI across areas like data protection, accuracy, and decision-making&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<div class=\"tableau-viz-embed-container \">\n\t<tableau-viz\n\t\tclass=\"tableau-viz-embed\"\n\t\tsrc=\"https:\/\/public.tableau.com\/views\/DailyAIUsersOutperformPeersAcrossWorkExperienceMetrics\/Embed1?:language=en-US&#038;publish=yes&#038;:sid=&#038;:redirect=auth&#038;:display_count=n&#038;:origin=viz_share_link\"\n\t\ttoolbar=\"hidden\"\n\t\thide-tabs\n\t><\/tableau-viz>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Millennials are emerging as the surprise AI power user at work.<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>30%<\/strong> of Millennials say they thoroughly understand AI agents \u2013 edging out even Gen Z (<strong>22%<\/strong>)<\/li>\n\n\n\n<li><strong>68%<\/strong> of Millennials use AI for strategic work like drafting, summarizing, and ideating<\/li>\n\n\n\n<li><strong>43%<\/strong> of executives report daily AI use, compared to <strong>35%<\/strong> of senior managers and <strong>23%<\/strong> of middle managers who use AI every day<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>AI is making workers more productive and enabling them to grow into more creative, strategic work.<\/strong>\n<ul class=\"wp-block-list\">\n<li>Compared to non-users, daily AI users are more likely to report \u201cvery good\u201d:\n<ul class=\"wp-block-list\">\n<li>Productivity (<strong>64%<\/strong>)<\/li>\n\n\n\n<li>Focus (<strong>58%<\/strong>)&nbsp;<\/li>\n\n\n\n<li>Job satisfaction (<strong>81%<\/strong>)&nbsp;<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>The top three ways AI \/ AI agents have increased worker productivity are:\n<ul class=\"wp-block-list\">\n<li>1) Eliminating need for extensive research<\/li>\n\n\n\n<li>2) Assisting with writing\/communication<\/li>\n\n\n\n<li>3) Helping brainstorm to overcome creative blocks<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>96%<\/strong> of AI users have used AI to perform tasks they didn\u2019t have the skills to do themselves.\n<ul class=\"wp-block-list\">\n<li><strong>72%<\/strong> want AI agents to augment or automate brainstorming&nbsp;<\/li>\n\n\n\n<li><strong>80%<\/strong> want AI agents to assist with research for deal support<\/li>\n\n\n\n<li><strong>82%<\/strong> want AI agents to create presentations<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n<div class=\"tableau-viz-embed-container \">\n\t<tableau-viz\n\t\tclass=\"tableau-viz-embed\"\n\t\tsrc=\"https:\/\/public.tableau.com\/views\/AIsImpactSupportingDeepWorkNotJustBusywork_17495781702330\/Embed2?:language=en-US&#038;:sid=&#038;:redirect=auth&#038;:display_count=n&#038;:origin=viz_share_link\"\n\t\ttoolbar=\"hidden\"\n\t\thide-tabs\n\t><\/tableau-viz>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI enhances \u2014 not replaces \u2014 connection among workers.<\/strong>\n<ul class=\"wp-block-list\">\n<li>Daily AI users are <strong>246%<\/strong> more likely to feel more connected to colleagues and report a <strong>62% <\/strong>higher sense of belonging at work.<\/li>\n\n\n\n<li><strong>1 in 3 (34%) <\/strong>Gen Z say AI has made them feel more connected at work<\/li>\n\n\n\n<li><strong>50%<\/strong> of Gen Z workers \u2014 the digital native generation \u2014 say AI hasn\u2019t changed how often they ask questions or collaborate with teammates.\n<ul class=\"wp-block-list\">\n<li>In fact, <strong>29%<\/strong> say it\u2019s actually increased their engagement.&nbsp;<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-uk-spotlight\"><strong>UK spotlight:<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>UK workers who use AI daily are <strong>82%<\/strong> more productive<\/li>\n\n\n\n<li>UK workers leveraging AI in their roles are <strong>106%<\/strong> more satisfied with their job than colleagues not using AI<\/li>\n\n\n\n<li>Compared to non-users, UK daily AI users are more likely to report \u201cvery good\u201d:\n<ul class=\"wp-block-list\">\n<li>Productivity (<strong>82%<\/strong>)<\/li>\n\n\n\n<li>Focus (<strong>86%<\/strong>)&nbsp;<\/li>\n\n\n\n<li>Job satisfaction (<strong>106%<\/strong>)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>The Employee POV:<\/strong> <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cAgentforce helps me work smarter, not just faster. I use it to think more strategically, communicate more clearly, and approach every customer interaction with greater confidence. It\u2019s changing how I work \u2014 and how I deliver for customers.\u201d \u2014 Haley Gault, Senior Account Executive, Salesforce<\/li>\n<\/ul>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"73710\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/agentic-enterprise-operating-system\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" 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https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/04\/Australia.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/04\/Australia.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/04\/Australia.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/04\/Australia.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/agentic-enterprise-operating-system\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tWhy the agentic enterprise needs an operating system, not just a model\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t4 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"73706\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/uk\/news\/linked-content\/meet-the-new-slack\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/03\/LINKED-TILE_-Slackbot_-The-new-interface-for-work.png?w=1024\" class=\"content-card__image\" alt=\"View of Slackbot answering a request in Slack.\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" 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class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/uk\/news\/linked-content\/meet-the-new-slack\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tMeet the new Slack\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/uk\/news\/wp-json\/wp\/v2\/posts\/72550\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-go-deeper\"><strong>Go deeper:<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check out how far workers have come on AI since <a href=\"https:\/\/slack.com\/blog\/news\/the-workforce-index-june-2024\">the last Workforce Index<\/a><\/li>\n\n\n\n<li>Read how C-Suite leaders in the UK are currently <a href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/digital-labour-trends-survey-agentic-ai\/\">using AI agents in their workflow<\/a><\/li>\n\n\n\n<li>Read why Salesforce UKI\u2019s CEO Zahra Bahrololoumi thinks <a href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/agentic-ai-skills-world-tour-london\/\">investment in AI and skills is critical to realising the UK\u2019s growth ambitions<\/a><\/li>\n\n\n\n<li>Learn more about <a href=\"https:\/\/www.salesforce.com\/UK\/news\/stories\/agentic-ai-impact-on-workforce-research\/\">how HR leaders are preparing their workforce<\/a> for digital labor<\/li>\n\n\n\n<li>Learn more about how workers are using <a href=\"https:\/\/slack.com\/blog\/news\/turn-agents-into-teammates-with-slack?utm_source=salesforce.com&amp;utm_medium=referral&amp;utm_campaign=products_slack_agentforce&amp;_ga=2.252510537.1984763148.1749161508-1160324699.1696349147&amp;_gl=1*597zjp*_gcl_au*NDAyMDU0NjgyLjE3NDQxMzQxODU.*_ga*MTE2MDMyNDY5OS4xNjk2MzQ5MTQ3*_ga_3VHBZ2DJWP*czE3NDkyMzgwOTEkbzE1MCRnMSR0MTc0OTIzODI4OCRqNTQkbDAkaDA.\">Agentforce in Slack<\/a><\/li>\n\n\n\n<li>Find more AI research in the <a href=\"https:\/\/www.salesforce.com\/news\/stat-library\/\">Salesforce stat library<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong><em>Methodology: <\/em><\/strong><em>The study included 5,156 workers in Australia, France, Germany, Japan, UK and the U.S. and was fielded between April 9, 2025 and May 1, 2025. 828 UK desk workers were surveyed.<\/em><\/p>\n\n\n\n<p><em>The survey was administered by Qualtrics and did not target Slack or Salesforce employees or customers. Respondents were all desk workers, defined as employed full-time (30 or more hours per week) and either having one of the roles listed below or saying they \u201cwork with data, analyze information or think creatively\u201d: executive management (e.g. president\/partner, CEO, CFO, C-suite), senior management (e.g. executive VP, senior VP), middle management (e.g. department\/group manager, VP), junior management (e.g. manager, team leader), senior staff (i.e. non-management), skilled office worker (e.g. analyst, graphic designer).<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>UK workers who use AI daily report an 82% increase in productivity and a 106% boost in job satisfaction Slack\u2019s latest Workforce Index revealed a significant increase in AI adoption and excitement among desk workers, with daily AI usage higher by an astounding 233% in just six months. The survey of 5,000 global desk workers, [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":72549,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[],"tags":[],"sf_content_type":[4043],"sf_theme":[8888],"sf_topic":[3978,8284,4011],"sf_product":[8438,4002],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[4301],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-72550","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_content_type-snapshots-research","sf_theme-employee-experience","sf_topic-artificial-intelligence","sf_topic-enterprise-ai","sf_topic-future-of-work","sf_product-agentforce","sf_product-slack","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>New Slack Workforce Index Reveals Higher Daily AI Use<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/daily-ai-workforce-use-growth\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Slack Research: Daily AI Usage Among Workers Surges 233%\" \/>\n<meta property=\"og:description\" content=\"UK workers who use AI daily report an 82% increase in productivity and a 106% boost in job satisfaction Slack\u2019s latest Workforce Index revealed a significant increase in AI adoption and excitement among desk workers, with daily AI usage higher by an astounding 233% in just six months. 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