For 27 years, Salesforce has led every shift in how selling gets done \u2014 from cloud to mobile to social to predictive AI. Now we\u2019re entering the next era: agentic sales. <\/p>\n\n\n\n
For decades, sales teams have operated on a human-only model \u2014 researching accounts, qualifying leads, preparing meetings, and chasing follow-ups. The work is necessary, but it slows growth and leaves opportunity on the table. <\/p>\n\n\n\n
Agentforce Sales introduces a new model: every seller works alongside a team of AI agents. <\/strong><\/p>\n\n\n\n These agents handle the high-volume operational grind of selling \u2014 prospecting, research, lead nurturing \u2014 while sellers focus on what humans do best: building relationships, understanding customer needs, and closing deals.<\/p>\n\n\n\n With Agentforce Sales, every seller now has a digital workforce working alongside them. These out-of-the-box agents prospect, qualify leads, book meetings, prepare account briefs, recommend next best actions, and even generate quotes. They are embedded directly into your workflows and business logic and work across the apps your team already uses \u2014 including Sales Cloud, Slack, ChatGPT, and Teams. Because the agents are powered by your enterprise and Customer 360 data across Service, Marketing, Commerce, and more, Agentforce Sales is the only AI that knows your business and gets the job done.<\/p>\n\n\n\n The result: sellers save up to 25 hours per week \u2014 time they can now spend building deeper relationships and moving deals forward. This is a fundamental shift in how sales organizations scale. In the Agentic Enterprise, revenue grows faster than headcount.<\/p>\n\n\n\n Our customers are already realizing value. In our latest State of Sales report<\/a>, our customers shared that 30% of sales leaders saw increased revenue by deploying a digital workforce to elevate their teams. As Eswar Veluri, Equinox CTO, explains, \u201cAgentforce can now engage with our prospects 24\/7 and respond immediately \u2014 with all of the context needed to answer questions clearly, thereby improving our customer experience.\u201d<\/p>\n\n\n\n As a seller, you remain at the center of the deal. Agentforce Sales surfaces a prioritized list of high-value actions. You have full visibility and final approval over every agent action \u2014 ensuring you stay in control while your digital workforce scales your reach. <\/p>\n\n\n\n Your digital workforce lives where you already work. Instead of hunting through CRM tabs and email threads, you will collaborate with agents directly inside Slack. Today you can prompt Slackbot to update a record, summarize a deal room, or prep you for a meeting \u2014 all in the flow of a conversation. But that\u2019s just the start. Coming soon, Slackbot will also surface your top prospects, hand them to our Engagement agent to book meetings, and move deals forward. By bringing trusted Salesforce data and autonomous action into Slack, work moves from a series of disconnected tasks to a single, unified stream of productivity.<\/p>\n\n\n\nHow it works: Agents For Every Step of the Sales Cycle<\/strong><\/h2>\n\n\n\n
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Agentforce Sales in Slack<\/strong><\/h2>\n\n\n\n