{"id":73900,"date":"2026-06-18T08:33:06","date_gmt":"2026-06-18T07:33:06","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=73900"},"modified":"2026-06-19T12:22:44","modified_gmt":"2026-06-19T11:22:44","slug":"agentforce-world-tour-london-live-2026","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/uk\/news\/stories\/agentforce-world-tour-london-live-2026\/","title":{"rendered":"Agentforce World Tour London &#8217;26 Live: All the Highlights You Missed"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><em>Welcome to the Newsroom\u2019s coverage of <a href=\"https:\/\/www.salesforce.com\/uk\/events\/london\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce World Tour London 2026<\/a>.&nbsp;Below you\u2019ll find news&nbsp;and highlights as they happen.<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-social-highlights\"><em>Social Highlights<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-let-s-keep-building-the-future-together-salesforce-uki-ceo\">Let\u2019s Keep Building the Future Together &#8211; Salesforce UKI CEO<\/h2>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/www.linkedin.com\/embed\/feed\/update\/urn:li:ugcPost:7473399601950097408?compact=1\" height=\"399\" width=\"504\" frameborder=\"0\" allowfullscreen=\"\" title=\"Embedded post\"><\/iframe>\n\n\n\n<p>From inspiring customer stories to groundbreaking AI innovation, the energy at Agentforce World Tour London has been incredible.&nbsp;<\/p>\n\n\n\n<p>Hear from <a href=\"https:\/\/www.linkedin.com\/in\/zahrabahrololoumi\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zahra Bahrololoumi CBE, CEO of Salesforce UKI<\/a>, live from the event floor.\u00a0<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-live-broadcast\"><em>Live Broadcast<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-listen-again-to-etn\"><strong>Listen Again to etn<\/strong><\/h2>\n\n\n\n<p>What a show, etn! The <a href=\"https:\/\/www.youtube.com\/live\/u2HGm9ebL38?si=66ZcZ1e7i8BG80HT\" target=\"_blank\" rel=\"noreferrer noopener\">live broadcast<\/a> has finished, but the conversations aren&#8217;t going anywhere &#8211; catch <a href=\"https:\/\/www.linkedin.com\/in\/joseph-inzerillo-b917791\/\" target=\"_blank\" rel=\"noreferrer noopener\">Joe Inzerillo (EVP and Chief Digital Officer at Salesforce)<\/a>, <a href=\"https:\/\/www.linkedin.com\/in\/seamanrob\/\" target=\"_blank\" rel=\"noreferrer noopener\">Rob Seaman (GM, Slack)<\/a>, <a href=\"https:\/\/uk.linkedin.com\/in\/paul-o-sullivan-47976b27\" target=\"_blank\" rel=\"noreferrer noopener\">Paul O&#8217;Sullivan (SVP UKI Solutions)<\/a> and more Salesforce leaders, plus guests from MindShift AI, Jack and Jill, Covecta, PwC and Trustpilot, all on demand at <a href=\"http:\/\/etnshow.co\" target=\"_blank\" rel=\"noreferrer noopener\">etnshow.co<\/a>.<\/p>\n\n\n\n<p>Looks like Agent Astro didn&#8217;t want to leave!<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"74066-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"320\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/etn-Astro-GIF.gif?w=180\" alt=\"etn Astro GIF World Tour Agentforce London\" class=\"wp-image-74066\"\/><\/a><\/figure>\n<div id=\"74066-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"320\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/etn-Astro-GIF.gif?w=180\" alt=\"etn Astro GIF World Tour Agentforce London\" class=\"wp-image-74066\"\/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-social-highlights\"><strong><em>Social Highlights<\/em><\/strong><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-check-out-bobbi-at-agentforce-city\">Check Out Bobbi at Agentforce City<\/h2>\n\n\n\n<p>Today we announced that <a href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/bobbi-agentforce-transforms-law-enforcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">six months after Thames Valley Police and Hampshire &amp; Isle of Wight Constabulary launched Bobbi, the UK\u2019s first police AI agent<\/a> as an additional contact channel, the forces are realising how AI can expand access to support while enabling officers and staff to focus on the people and situations that need them most.&nbsp;<\/p>\n\n\n\n<p>Head to <a href=\"https:\/\/www.linkedin.com\/posts\/salesforce_bobbi-six-months-on-activity-7473286521102667778-Aw9l?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAAix0bAB2zodOwJTmj_fRVn2iwFY2V0GQmE\" target=\"_blank\" rel=\"noreferrer noopener\">LinkedIn<\/a> for a closer look.<\/p>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/www.linkedin.com\/embed\/feed\/update\/urn:li:ugcPost:7473286487397289985\" height=\"819\" width=\"504\" frameborder=\"0\" allowfullscreen=\"\" title=\"Embedded post\"><\/iframe>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-keynote-highlights\"><strong><em>Keynote Highlights<\/em><\/strong><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-salesforce-s-vision-for-the-agentic-enterprise\"><strong>Salesforce\u2019s Vision for the Agentic Enterprise<\/strong><\/h2>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"74053-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?strip=all&#038;quality=95\" alt=\"Agentforce World Tour London Keynote 2026\" class=\"wp-image-74053\" title=\"Photography by Chris Cooper\/ ShotAway\/ www.ShotAway.com\/ #shotawaydotcom\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg 3000w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=1536&amp;h=1024 1536w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=2048&amp;h=1365 2048w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=290&amp;h=193 290w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"74053-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"3000\" height=\"2000\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?strip=all&#038;quality=95\" alt=\"Agentforce World Tour London Keynote 2026\" class=\"wp-image-74053\" title=\"Photography by Chris Cooper\/ ShotAway\/ www.ShotAway.com\/ #shotawaydotcom\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg 3000w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=1536&amp;h=1024 1536w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=2048&amp;h=1365 2048w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=290&amp;h=193 290w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT26-London-Keynote-001.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 3000px) 100vw, 3000px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>The Agentforce World Tour London 2026 keynote set out Salesforce\u2019s vision for the <a target=\"_blank\" href=\"https:\/\/www.salesforce.com\/uk\/agentforce\/agentic-enterprise\/\" rel=\"noreferrer noopener\">Agentic Enterprise<\/a>.<\/p>\n\n\n\n<p><a target=\"_blank\" href=\"https:\/\/uk.linkedin.com\/in\/zahrabahrololoumi\" rel=\"noreferrer noopener\">Zahra Bahrololoumi CBE, Salesforce UKI CEO<\/a>, opened with a clear message: agentic AI is transforming every experience and industry. The opportunity goes beyond efficiency &#8211; it&#8217;s about growth, and reshaping how UK organisations operate, innovate, and serve customers.<\/p>\n\n\n\n<p>Customers including <a target=\"_blank\" href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/bobbi-agentforce-transforms-law-enforcement\/\" rel=\"noreferrer noopener\">Thames Valley Police<\/a>, <a target=\"_blank\" href=\"https:\/\/www.salesforce.com\/plus\/experience\/agentforce_world_tour_nyc_spring_2026\/series\/best_of_agentforce_world_tour_nyc_spring_2026\/episode\/episode-s1e2\" rel=\"noreferrer noopener\">Canada Goose<\/a>, <a target=\"_blank\" href=\"https:\/\/www.adeccogroup.com\/our-group\/media\/press-releases\/the-adecco-group-to-scale-agentic-ai-at-speed-with-unlimited-agentforce-license-agreement\" rel=\"noreferrer noopener\">Adecco<\/a>, and <a target=\"_blank\" href=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2026\/03\/03\/formula-1-agentforce-to-grow-fan-connection\/\" rel=\"noreferrer noopener\">Formula 1<\/a> shared their own Agentic Enterprise journeys, bringing the vision to life with real-world examples across industries.<\/p>\n\n\n\n<p><strong>Salesforce as the Agentic Enterprise<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/joseph-inzerillo-b917791\/\" target=\"_blank\" rel=\"noreferrer noopener\">Joe Inzerillo, EVP and Chief Digital Officer at Salesforce<\/a>, explained how Salesforce has been living this shift as <a href=\"https:\/\/www.salesforce.com\/uk\/news\/collections\/customer-zero\/\" target=\"_blank\" rel=\"noreferrer noopener\">Customer Zero<\/a>, with engineering teams now building side by side with coding agents to accelerate innovation.<\/p>\n\n\n\n<p>He highlighted service as the natural starting point, demonstrating how <a href=\"https:\/\/www.salesforce.com\/uk\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a> delivers seamless support on <a href=\"http:\/\/help.salesforce.com\" target=\"_blank\" rel=\"noreferrer noopener\">help.salesforce.com<\/a>, where an AI-first experience now resolves issues instantly and hands off to humans with full context.<\/p>\n\n\n\n<p><em>Read more on this: <\/em><em><a target=\"_blank\" href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/first-year-agentforce-customer-zero\/\" rel=\"noreferrer noopener\">From Pilot to Playbook: What We Learned from Our First Year Using Agentforce<\/a><\/em><\/p>\n\n\n\n<p><strong>The Five Systems of the Agentic Enterprise<\/strong><\/p>\n\n\n\n<p>Inzerillo outlined five foundational systems every Agentic Enterprise needs: <strong>context<\/strong>, <strong>work<\/strong>, <strong>agency<\/strong>, <strong>engagement<\/strong>, and <strong>insight<\/strong>.<\/p>\n\n\n\n<p>Underpinning all of this is <strong><u><a target=\"_blank\" href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/salesforce-headless-360-announcement\/\" rel=\"noreferrer noopener\">Headless 360<\/a><\/u><\/strong>, a complete reimagining of the Salesforce platform. Announced in April, Salesforce Headless 360 delivers three new innovations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>New MCP tools and coding skills that give your coding agent full access to your platform<\/li>\n\n\n\n<li>A new experience layer that renders rich, native interactions across every surface, from Slack to Voice to WhatsApp<\/li>\n\n\n\n<li>New tools that give you control over how agents behave in production, before launch and after<\/li>\n<\/ul>\n\n\n\n<p><em>Read the full newsroom post <\/em><em><a target=\"_blank\" href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/salesforce-headless-360-announcement\/\" rel=\"noreferrer noopener\">here<\/a><\/em><em>.<\/em><\/p>\n\n\n\n<p><strong>Watch the full keynote on <a href=\"https:\/\/www.salesforce.com\/plus\/experience\/agentforce_world_tour_london_summer_2026\" target=\"_blank\" rel=\"noreferrer noopener\"><u>Salesforce+<\/u><\/a>.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-jetpack-slideshow aligncenter\" data-effect=\"slide\" style=\"--aspect-ratio:calc(1024 \/ 385)\"><div class=\"wp-block-jetpack-slideshow_container swiper\"><ul class=\"wp-block-jetpack-slideshow_swiper-wrapper swiper-wrapper\"><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1129\" height=\"424\" alt=\"Agentforce World Tour London Keynote 1\" class=\"wp-block-jetpack-slideshow_image wp-image-74056\" data-id=\"74056\" data-aspect-ratio=\"1024 \/ 385\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-1.png?w=1024\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-1.png 1129w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-1.png?w=300&amp;h=113 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-1.png?w=768&amp;h=288 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-1.png?w=1024&amp;h=385 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-1.png?w=264&amp;h=99 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-1.png?w=500&amp;h=188 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-1.png?w=150&amp;h=56 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-1.png?w=514&amp;h=193 514w\" sizes=\"(max-width: 1129px) 100vw, 1129px\" \/><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1123\" height=\"423\" alt=\"Agentforce World Tour London Keynote 2\" class=\"wp-block-jetpack-slideshow_image wp-image-74055\" data-id=\"74055\" data-aspect-ratio=\"1024 \/ 386\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-2.png?w=1024\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-2.png 1123w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-2.png?w=300&amp;h=113 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-2.png?w=768&amp;h=289 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-2.png?w=1024&amp;h=386 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-2.png?w=264&amp;h=99 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-2.png?w=500&amp;h=188 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-2.png?w=150&amp;h=57 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-2.png?w=512&amp;h=193 512w\" sizes=\"(max-width: 1123px) 100vw, 1123px\" \/><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1129\" height=\"423\" alt=\"Agentforce World Tour London Keynote 3\" class=\"wp-block-jetpack-slideshow_image wp-image-74054\" data-id=\"74054\" data-aspect-ratio=\"1024 \/ 384\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-3.png?w=1024\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-3.png 1129w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-3.png?w=300&amp;h=112 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-3.png?w=768&amp;h=288 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-3.png?w=1024&amp;h=384 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-3.png?w=264&amp;h=99 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-3.png?w=500&amp;h=187 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-3.png?w=150&amp;h=56 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Keynote-3.png?w=515&amp;h=193 515w\" sizes=\"(max-width: 1129px) 100vw, 1129px\" \/><\/figure><\/li><\/ul><a class=\"wp-block-jetpack-slideshow_button-prev swiper-button-prev swiper-button-white\" role=\"button\"><\/a><a class=\"wp-block-jetpack-slideshow_button-next swiper-button-next swiper-button-white\" role=\"button\"><\/a><a aria-label=\"Pause Slideshow\" class=\"wp-block-jetpack-slideshow_button-pause\" role=\"button\"><\/a><div class=\"wp-block-jetpack-slideshow_pagination swiper-pagination swiper-pagination-white\"><\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-social-highlights-0\"><strong><em>Social Highlights<\/em><\/strong><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-customer-success-from-the-campground\"><strong>Customer Success From the Campground<\/strong><\/h2>\n\n\n\n<p>Over on <a href=\"https:\/\/www.instagram.com\/salesforceuki\/reel\/DZumYycjKlh\/?hl=en\" target=\"_blank\" rel=\"noreferrer noopener\">Instagram<\/a>, on-the-ground reporter Nathan Jones explores how <a href=\"https:\/\/www.salesforce.com\/agentforce\/agentic-enterprise\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI agents<\/a> are already transforming customer service, marketing, operations, and more.<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-rich is-provider-instagram wp-block-embed-instagram\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"instagram-media\" data-instgrm-captioned 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#F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 100px;\"><\/div> <div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 60px;\"><\/div><\/div><\/div><div style=\"padding: 19% 0;\"><\/div> <div style=\"display:block; height:50px; margin:0 auto 12px; width:50px;\"><svg width=\"50px\" height=\"50px\" viewBox=\"0 0 60 60\" version=\"1.1\" xmlns=\"https:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"https:\/\/www.w3.org\/1999\/xlink\"><g stroke=\"none\" stroke-width=\"1\" fill=\"none\" fill-rule=\"evenodd\"><g transform=\"translate(-511.000000, -20.000000)\" fill=\"#000000\"><g><path d=\"M556.869,30.41 C554.814,30.41 553.148,32.076 553.148,34.131 C553.148,36.186 554.814,37.852 556.869,37.852 C558.924,37.852 560.59,36.186 560.59,34.131 C560.59,32.076 558.924,30.41 556.869,30.41 M541,60.657 C535.114,60.657 530.342,55.887 530.342,50 C530.342,44.114 535.114,39.342 541,39.342 C546.887,39.342 551.658,44.114 551.658,50 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translateX(3px) translateY(1px); width: 12.5px; flex-grow: 0; margin-right: 14px; margin-left: 2px;\"><\/div> <div style=\"background-color: #F4F4F4; border-radius: 50%; height: 12.5px; width: 12.5px; transform: translateX(9px) translateY(-18px);\"><\/div><\/div><div style=\"margin-left: 8px;\"> <div style=\" background-color: #F4F4F4; border-radius: 50%; flex-grow: 0; height: 20px; width: 20px;\"><\/div> <div style=\" width: 0; height: 0; border-top: 2px solid transparent; border-left: 6px solid #f4f4f4; border-bottom: 2px solid transparent; transform: translateX(16px) translateY(-4px) rotate(30deg)\"><\/div><\/div><div style=\"margin-left: auto;\"> <div style=\" width: 0px; border-top: 8px solid #F4F4F4; border-right: 8px solid transparent; transform: translateY(16px);\"><\/div> <div style=\" background-color: #F4F4F4; flex-grow: 0; height: 12px; width: 16px; transform: translateY(-4px);\"><\/div> <div style=\" width: 0; height: 0; border-top: 8px solid #F4F4F4; border-left: 8px solid transparent; transform: translateY(-4px) translateX(8px);\"><\/div><\/div><\/div> <div style=\"display: flex; flex-direction: column; flex-grow: 1; justify-content: center; margin-bottom: 24px;\"> <div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; margin-bottom: 6px; width: 224px;\"><\/div> <div style=\" background-color: #F4F4F4; border-radius: 4px; flex-grow: 0; height: 14px; width: 144px;\"><\/div><\/div><\/a><\/div><\/blockquote><script async src=\"\/\/platform.instagram.com\/en_US\/embeds.js\"><\/script>\n<\/div><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-agentic-enterprise\"><em>Agentic Enterprise<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-watch-how-agentforce-coworker-works\"><strong>Watch How Agentforce Coworker Works<\/strong><\/h2>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/www.linkedin.com\/embed\/feed\/update\/urn:li:ugcPost:7473337289780301824?compact=1\" height=\"399\" width=\"504\" frameborder=\"0\" allowfullscreen=\"\" title=\"Embedded post\"><\/iframe>\n\n\n\n<p>From a packed Campground, <a href=\"https:\/\/ie.linkedin.com\/in\/gcrispino\" target=\"_blank\" rel=\"noreferrer noopener\">Giovanni Crispino, Executive Vice President for SMB Sales EMEA, Salesforce<\/a>, hears what customers are saying. Watch Crispino speak to solution engineers who demonstrate <a href=\"https:\/\/www.salesforce.com\/agentforce\/coworker\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce Coworker<\/a> &#8211; your autonomous AI teammate.<\/p>\n\n\n\n<p>&#8220;The questions are consistent,&#8221; <a href=\"https:\/\/www.linkedin.com\/posts\/gcrispino_agentforce-smb-emea-activity-7473337292913356800-o-NX?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAAAri1EBZUus96YiYhLZex1srzFsokDC-pU\" target=\"_blank\" rel=\"noreferrer noopener\">Crispino said on LinkedIn<\/a>: &#8220;How do I get my data AI-ready? How do I scale without adding headcount? How do I actually start?&#8221;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>One click is all it takes, and it surfaced the top five accounts to prioritise, the key opportunities, and the stakeholders to reach out to. Not a report you have to interpret, but an agent that tells you where to act. Amazing!<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Giovanni Crispino, Executive Vice President for SMB Sales EMEA, Salesforce<\/p>\n<\/blockquote>\n\n\n\n<p>Introduced recently by <a href=\"https:\/\/www.linkedin.com\/posts\/marcbenioff_1-billion-thats-how-many-times-our-users-ugcPost-7471290945926311936-pqgE\/\" target=\"_blank\" rel=\"noreferrer noopener\">Marc Benioff, Chair and CEO of Salesforce<\/a>, Agentforce Coworker knows your business inside out, helps you get more done wherever work happens.<\/p>\n\n\n\n<p>Crispino continued: &#8220;The new Slack-native agent acts as the main orchestrator across your business data. One click is all it takes, and it surfaced the top five accounts to prioritise, the key opportunities, and the stakeholders to reach out to. Not a report you have to interpret, but an agent that tells you where to act. Amazing!&#8221;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-live-broadcast\"><em>Live Broadcast<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-follow-agentforce-world-tour-london-on-etn\">Follow Agentforce World Tour London on etn<\/h2>\n\n\n\n<p>The <a href=\"https:\/\/etnshow.co\/\" target=\"_blank\" rel=\"noreferrer noopener\">European Technology Network (etn)<\/a> are broadcasting live from the Campground, with perspectives from Salesforce leaders on the latest product innovations.<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Live from Agentforce World Tour London\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/u2HGm9ebL38?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-agentic-enterprise-0\"><em>Agentic Enterprise<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-today-s-news-highlights\"><strong>Today&#8217;s News<\/strong> Highlights<\/h2>\n\n\n\n<p>At Agentforce World Tour London today, Salesforce announced a package of innovations and customer success. Here\u2019s a round-up:<\/p>\n\n\n\n<p><em><strong><a href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/bobbi-agentforce-transforms-law-enforcement\/\">\u201cBobbi\u201d Six Months On: How the UK\u2019s First Police AI Agent Is Transforming Community Access to Policing<\/a>:<\/strong><\/em> The UK&#8217;s first police AI agent, built on <a href=\"https:\/\/www.salesforce.com\/uk\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a> for Thames Valley Police and Hampshire &amp; Isle of Wight Constabulary, has now handled the equivalent of 14,000 citizen contacts annually and freed an estimated 3,266 operational hours per year, letting officers focus where they&#8217;re needed most.<\/p>\n\n\n\n<p><em><strong><a href=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2026\/06\/18\/capita-collaboration-agentforce-ai\/\">Capita Expands Salesforce Collaboration to Deliver AI-enabled Outcomes across Defence, Education and Enterprise Operations<\/a>: <\/strong><\/em>The AI-led business process outsourcer (BPO) &nbsp;Capita is deepening its Salesforce collaboration, deploying <a href=\"https:\/\/www.salesforce.com\/uk\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a> and <a href=\"https:\/\/www.salesforce.com\/uk\/mulesoft\/\" target=\"_blank\" rel=\"noreferrer noopener\">MuleSoft<\/a> across defence, education, and regulated industries. Capita is going Customer Zero first, proving the model internally before bringing it to market, under a new industry-first Framework Agreement.<\/p>\n\n\n\n<p><em><strong><a href=\"https:\/\/slack.com\/intl\/en-gb\/blog\/news\/slackbots-mcp-client\">The Shift to Multiplayer Work: Say Hello to Slackbot\u2019s MCP Client<\/a>: <\/strong><\/em><a href=\"https:\/\/docs.slack.dev\/ai\/slackbot-mcp-client\" target=\"_blank\" rel=\"noreferrer noopener\">Slackbot&#8217;s Model Context Protocol (MCP) client<\/a> is now generally available, connecting 20+ partner apps into a single conversational interface. Built on the open MCP standard, it lets teams work across their full software stack in plain language.<\/p>\n\n\n\n<p><em><strong><a href=\"https:\/\/www.salesforce.com\/blog\/agentic-advisor-agentforce-financial-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">Meet Agentic Advisor: AI That Delivers Action, Not Just Answers<\/a><\/strong><\/em>:<em><strong> <\/strong><\/em>Built natively in <a href=\"https:\/\/www.salesforce.com\/uk\/financial-services\/artificial-intelligence\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce for Financial Services<\/a>, Agentic Advisor helps wealth managers and financial advisors tackle the productivity crisis eating half their working day. With built-in compliance controls, industry-specific context, and proactive action, not just answers, it&#8217;s designed for the moment the industry needs most.<\/p>\n\n\n\n<p>Watch the video on how Bobbi works in practice:<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/cCyN7MRWhHkuF7yYjXbsnk.jpg\"  data-uuid=\"cCyN7MRWhHkuF7yYjXbsnk\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-agentic-enterprise-1\"><em>Agentic Enterprise<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-and-we-re-live-from-the-slack-booth\">And We&#8217;re Live &#8211; From the Slack Booth<\/h2>\n\n\n\n<iframe loading=\"lazy\" src=\"https:\/\/www.linkedin.com\/embed\/feed\/update\/urn:li:ugcPost:7473284452673224704?compact=1\" height=\"399\" width=\"504\" frameborder=\"0\" allowfullscreen=\"\" title=\"Embedded post\"><\/iframe>\n\n\n\n<p>Through expert-led sessions, live demos, and hands-on training, <a href=\"https:\/\/www.salesforce.com\/uk\/events\/london\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce World Tour London<\/a> is showing how companies can unlock productivity, drive growth, deepen customer relationships, and start their journey to becoming an Agentic Enterprise today.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/aishling-ennis-77713181\/\" target=\"_blank\" rel=\"noreferrer noopener\">Aishling Ennis, Head of Slack UKI<\/a>, is live from the Slack booth. Today&#8217;s <a href=\"https:\/\/www.salesforce.com\/uk\/slack\/\">Slack<\/a> agenda features:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Roundtable discussions with AI-led sales leadership<\/li>\n\n\n\n<li>Hands-on workshops demonstrating Slack as the Work Operating System (OS) \u2014 showing how <a href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/slackbot-personal-agent-work\/\" target=\"_blank\" rel=\"noreferrer noopener\">Slackbot<\/a> can pull live CRM data, draft messages, and update records without leaving a conversation<\/li>\n\n\n\n<li>Customers including Civica and Taylor Rose sharing firsthand experience of what AI-powered work looks like in practice.<\/li>\n<\/ul>\n\n\n\n<p>And if you stop by the booth, you can create your own custom emoji and pick up some exclusive swag.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-agentic-enterprise-2\"><em>Agentic Enterprise<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-stage-is-set\"><strong>The Stage is Set<\/strong><\/h2>\n\n\n\n<p>The doors are opening &#8211; Now let&#8217;s build UK&#8217;s <a href=\"https:\/\/www.salesforce.com\/uk\/agentforce\/agentic-enterprise\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentic Enterprise<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-jetpack-slideshow aligncenter\" data-effect=\"slide\" style=\"--aspect-ratio:calc(1024 \/ 768)\"><div class=\"wp-block-jetpack-slideshow_container swiper\"><ul class=\"wp-block-jetpack-slideshow_swiper-wrapper swiper-wrapper\"><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1615\" height=\"1211\" alt=\"Agentforce World Tour London Banner 2\" class=\"wp-block-jetpack-slideshow_image wp-image-74033\" data-id=\"74033\" data-aspect-ratio=\"1024 \/ 768\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-2.jpg?w=1024\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-2.jpg 1615w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-2.jpg?w=300&amp;h=225 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-2.jpg?w=768&amp;h=576 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-2.jpg?w=1024&amp;h=768 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-2.jpg?w=1536&amp;h=1152 1536w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-2.jpg?w=264&amp;h=198 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-2.jpg?w=487&amp;h=365 487w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-2.jpg?w=150&amp;h=112 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-2.jpg?w=257&amp;h=193 257w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-2.jpg?w=1218&amp;h=913 1218w\" sizes=\"(max-width: 1615px) 100vw, 1615px\" \/><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1500\" alt=\"Agentforce World Tour London Banner 1\" class=\"wp-block-jetpack-slideshow_image wp-image-74034\" data-id=\"74034\" data-aspect-ratio=\"1024 \/ 768\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-1.jpg?w=1024\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-1.jpg 2000w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-1.jpg?w=300&amp;h=225 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-1.jpg?w=768&amp;h=576 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-1.jpg?w=1024&amp;h=768 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-1.jpg?w=1536&amp;h=1152 1536w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-1.jpg?w=264&amp;h=198 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-1.jpg?w=487&amp;h=365 487w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-1.jpg?w=150&amp;h=113 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-1.jpg?w=257&amp;h=193 257w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-1.jpg?w=1218&amp;h=914 1218w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"1500\" height=\"1125\" alt=\"Agentforce World Tour London Banner 3\" class=\"wp-block-jetpack-slideshow_image wp-image-74032\" data-id=\"74032\" data-aspect-ratio=\"1024 \/ 768\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-3.jpg?w=1024\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-3.jpg 1500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-3.jpg?w=300&amp;h=225 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-3.jpg?w=768&amp;h=576 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-3.jpg?w=1024&amp;h=768 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-3.jpg?w=264&amp;h=198 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-3.jpg?w=487&amp;h=365 487w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-3.jpg?w=150&amp;h=113 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-3.jpg?w=257&amp;h=193 257w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Agentforce-World-Tour-London-Banner-3.jpg?w=1218&amp;h=914 1218w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><\/figure><\/li><\/ul><a class=\"wp-block-jetpack-slideshow_button-prev swiper-button-prev swiper-button-white\" role=\"button\"><\/a><a class=\"wp-block-jetpack-slideshow_button-next swiper-button-next swiper-button-white\" role=\"button\"><\/a><a aria-label=\"Pause Slideshow\" class=\"wp-block-jetpack-slideshow_button-pause\" role=\"button\"><\/a><div class=\"wp-block-jetpack-slideshow_pagination swiper-pagination swiper-pagination-white\"><\/div><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-agentic-enterprise-3\"><em>Agentic Enterprise<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-uk-organisations-are-moving-from-efficiency-to-revenue-with-agentic-ai\"><strong>How UK Organisations Are Moving From Efficiency to Revenue with Agentic AI<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/6KGW2qYtqXYAGcZvBE9sd1.jpg\"  data-uuid=\"6KGW2qYtqXYAGcZvBE9sd1\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<p>Where is the UK on its AI journey, and where is it headed? Watch Ed Thompson, SVP Global Influencer Strategy at Salesforce, share his view.<\/p>\n\n\n\n<p>Organisations that deployed their first AI agents to drive efficiency are now asking: how do we use this to generate revenue? According to <a target=\"_blank\" href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/connectivity-report-announcement-2026\/\" rel=\"noreferrer noopener\">Salesforce&#8217;s Connectivity Benchmark Report<\/a>, multi-agent adoption among UK organisations is set to double within two years \u2014 with 69% already reporting company-wide AI agent adoption.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>What we&#8217;re seeing right now \u2014 organisations who have already done some of the efficiency saving agents are now moving to revenue generating agents.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Ed Thompson, SVP Global Influencer Strategy at Salesforce<\/p>\n<\/blockquote>\n\n\n\n<p>Today at Agentforce World Tour London, Ed is leading two sessions bringing this to life. In <strong><em>Retail&#8217;s New AI Era<\/em><\/strong>, he explores how AI has moved beyond cost-cutting to become retail&#8217;s biggest lever for growth, building on <a href=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2025\/01\/10\/agentforce-retail-cloud-pos-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce for Retail<\/a> and research showing <a href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/ai-agent-retail-trends-2025\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI and unified commerce<\/a> are now retailers&#8217; top growth strategies. In <strong><em>Agentic Enterprise Transformation for the Built Environment<\/em><\/strong>, he maps out what full agentic transformation looks like for one of the UK&#8217;s most complex industries.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-modern-work\"><em>Modern Work<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-building-the-skills-to-lead-uk-s-agentic-era\"><strong>Building the Skills to Lead UK\u2019s Agentic Era<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Britain Has an AI Problem - It&#039;s Not What You Think | Salesforce UK CEO\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/c8-tM5oJb5s?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>The London <a href=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2026\/05\/20\/ai-centre-london-campus\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI Centre<\/a> is a place where businesses, communities, and future talent can experience AI first-hand and build the skills to lead it. That ambition only becomes reality when people are ready&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/uk.linkedin.com\/in\/zahrabahrololoumi\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce UKI CEO Zahra Bahrololoumi CBE<\/a> joined Jimmy McLoughlin OBE on the <a href=\"https:\/\/www.jobsofthefuture.co\/salesforce-ai-poll\" target=\"_blank\" rel=\"noreferrer noopener\">Jimmy&#8217;s Jobs of the Future<\/a> podcast to discuss AI adoption, skills, and the future of the UK workforce.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.jobsofthefuture.co\/salesforce-ai-poll\" target=\"_blank\" rel=\"noreferrer noopener\">New research from Salesforce<\/a> and Focaldata, surveying 1,430 UK workers, delivers a stark finding: <strong>61% of workers have received no formal AI training from their employers<\/strong>. The UK\u2019s challenge isn\u2019t <em>adoption. It&#8217;s training.<\/em><\/p>\n\n\n\n<p>Without coordinated investment in skills, a new productivity divide will take hold. Sustainable economic growth requires a joined-up upskilling effort across business, government, and the public sector.<\/p>\n\n\n\n<p>Read the full report: <a href=\"https:\/\/www.jobsofthefuture.co\/salesforce-ai-poll\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Britain&#8217;s AI challenge isn&#8217;t adoption. It&#8217;s training<\/em><\/a>.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-agentic-enterprise-4\"><em>Agentic Enterprise<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-smbs-scale-ups-founders-your-agentic-journey-starts-tomorrow\"><strong>SMBs, Scale-ups, Founders &#8211; Your Agentic Journey Starts Tomorrow<\/strong><\/h2>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"73997-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=1024\" alt=\"Giovanni Crispino, Executive Vice President for SMB Sales EMEA Salesforce\" class=\"wp-image-73997\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg 7000w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"73997-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"7000\" height=\"4669\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=1024\" alt=\"Giovanni Crispino, Executive Vice President for SMB Sales EMEA Salesforce\" class=\"wp-image-73997\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg 7000w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=1536&amp;h=1025 1536w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=2048&amp;h=1366 2048w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=500&amp;h=334 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=289&amp;h=193 289w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Giovanni-Crispino-Executive-Vice-President-for-SMB-Sales-EMEA-Salesforce.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 7000px) 100vw, 7000px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n\n<p>Salesforce is bringing the <a href=\"https:\/\/www.salesforce.com\/uk\/agentforce\/agentic-enterprise\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentic Enterprise<\/a> to life for customers of every size and every industry. At <a href=\"https:\/\/www.salesforce.com\/uk\/events\/london\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce World Tour London<\/a> tomorrow, that means thousands of SMBs, scale-ups, and founders from across the UK and Ireland.<\/p>\n\n\n\n<p>It&#8217;s already happening: <a href=\"https:\/\/www.salesforce.com\/blog\/small-business\/agentforce-in-salesforce-suites\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce is now built into Salesforce Suites<\/a>, with no required setup. And according to <a href=\"https:\/\/www.salesforce.com\/en-us\/wp-content\/uploads\/sites\/4\/documents\/resources\/smb-trends-report-6th-edition_Salesforce.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce&#8217;s latest SMB Trends Report<\/a>, 90% of small and medium business leaders say AI tools are already making them more efficient.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>SMBs need AI that works from day one, that saves them time, cuts through the admin, and helps them compete with businesses ten times their size.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Giovanni Crispino, Executive Vice President for SMB Sales EMEA<\/p>\n<\/blockquote>\n\n\n\n<p><a href=\"https:\/\/ie.linkedin.com\/in\/gcrispino\" target=\"_blank\" rel=\"noreferrer noopener\">Giovanni Crispino, Executive Vice President for SMB Sales EMEA<\/a>, said: \u201cSMBs, scale-ups, founders who are building something real &#8211; Agentforce World Tour London is for them.<\/p>\n\n\n\n<p>\u201cSMBs need AI that works from day one, that saves them time, cuts through the admin, and helps them compete with businesses ten times their size. Because the reality is most SMBs don&#8217;t have a team of consultants, a dedicated IT department, or months to figure it out.<\/p>\n\n\n\n<p>\u201cAt Excel London, we&#8217;ll show them exactly how, with live Agentforce demos, hands-on sessions, and real customer stories from businesses just like theirs. I can&#8217;t wait to be in the room. The opportunity ahead of us is amazing. See you there!&#8221;&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-agentic-enterprise-5\"><em>Agentic Enterprise<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-salesforce-at-london-tech-week-powering-uk-s-success\"><strong>Salesforce at London Tech Week: Powering UK\u2019s Success<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-jetpack-slideshow\" data-effect=\"slide\" style=\"--aspect-ratio:calc(1024 \/ 682)\"><div class=\"wp-block-jetpack-slideshow_container swiper\"><ul class=\"wp-block-jetpack-slideshow_swiper-wrapper swiper-wrapper\"><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" alt=\"Salesforce at London Tech Week: Powering UK\u2019s Success 1\" class=\"wp-block-jetpack-slideshow_image wp-image-73967\" data-id=\"73967\" data-aspect-ratio=\"1024 \/ 682\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13141.jpg?w=1024\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13141.jpg 2000w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13141.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13141.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13141.jpg?w=1024&amp;h=682 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13141.jpg?w=1536&amp;h=1024 1536w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13141.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13141.jpg?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13141.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13141.jpg?w=290&amp;h=193 290w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13141.jpg?w=1218&amp;h=812 1218w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"3000\" height=\"2000\" alt=\"Salesforce at London Tech Week: Powering UK\u2019s Success 2\" class=\"wp-block-jetpack-slideshow_image wp-image-73968\" data-id=\"73968\" data-aspect-ratio=\"1024 \/ 683\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/SH1_9495.jpg?w=1024\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/SH1_9495.jpg 3000w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/SH1_9495.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/SH1_9495.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/SH1_9495.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/SH1_9495.jpg?w=1536&amp;h=1024 1536w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/SH1_9495.jpg?w=2048&amp;h=1365 2048w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/SH1_9495.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/SH1_9495.jpg?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/SH1_9495.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/SH1_9495.jpg?w=290&amp;h=193 290w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/SH1_9495.jpg?w=1218&amp;h=812 1218w\" sizes=\"(max-width: 3000px) 100vw, 3000px\" \/><\/figure><\/li><li class=\"wp-block-jetpack-slideshow_slide swiper-slide\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"1333\" alt=\"Salesforce at London Tech Week: Powering UK\u2019s Success 3\" class=\"wp-block-jetpack-slideshow_image wp-image-73969\" data-id=\"73969\" data-aspect-ratio=\"1024 \/ 682\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13213.jpg?w=1024\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13213.jpg 2000w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13213.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13213.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13213.jpg?w=1024&amp;h=682 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13213.jpg?w=1536&amp;h=1024 1536w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13213.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13213.jpg?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13213.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13213.jpg?w=290&amp;h=193 290w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/ASV13213.jpg?w=1218&amp;h=812 1218w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/figure><\/li><\/ul><a class=\"wp-block-jetpack-slideshow_button-prev swiper-button-prev swiper-button-white\" role=\"button\"><\/a><a class=\"wp-block-jetpack-slideshow_button-next swiper-button-next swiper-button-white\" role=\"button\"><\/a><a aria-label=\"Pause Slideshow\" class=\"wp-block-jetpack-slideshow_button-pause\" role=\"button\"><\/a><div class=\"wp-block-jetpack-slideshow_pagination swiper-pagination swiper-pagination-white\"><\/div><\/div><\/div>\n\n\n\n<p>Last week\u2019s <a href=\"https:\/\/londontechweek.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">London Tech Week<\/a> built on a landmark month for Salesforce in the UK, reinforcing the company\u2019s commitment to the UK\u2019s AI and growth priorities following the <a href=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2026\/05\/20\/ai-centre-london-campus\/\" target=\"_blank\" rel=\"noreferrer noopener\">opening of the London AI Centre in May<\/a>.<\/p>\n\n\n\n<p>At the AI Adoption Summit, Salesforce was named a founding signatory of the new <a href=\"https:\/\/www.gov.uk\/government\/news\/government-to-partner-with-tech-companies-trade-unions-and-industry-leaders-to-boost-ai-adoption-and-equip-workers-with-ai-skills\" target=\"_blank\" rel=\"noreferrer noopener\">AI Economics Institute<\/a>, chaired by Nobel laureate Simon Johnson, which will track AI&#8217;s impact on jobs, productivity, and growth. Salesforce joins 36 major enterprises in the <a href=\"https:\/\/www.gov.uk\/government\/news\/government-to-partner-with-tech-companies-trade-unions-and-industry-leaders-to-boost-ai-adoption-and-equip-workers-with-ai-skills\" target=\"_blank\" rel=\"noreferrer noopener\">UK government&#8217;s $200 million AI adoption package<\/a>, with a shared commitment to ensuring AI is an engine for expanding human capability, not replacing it.<\/p>\n\n\n\n<p>Also in the week, <a href=\"https:\/\/uk.linkedin.com\/in\/zahrabahrololoumi\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce UKI CEO Zahra Bahrololoumi CBE<\/a> joined Prince William, NatWest, and Bloomberg to launch the <a href=\"https:\/\/homewards.org.uk\/homewards-announces-the-launch-of-the-homelessness-data-lab\/\" target=\"_blank\" rel=\"noreferrer noopener\">Homelessness Data Lab<\/a>, a partnership between Salesforce, LandAid, and the Prince&#8217;s Homewards initiative. Using anonymised, multi-agency data to identify early risk signals like financial distress, is shifting the approach from response to prevention. It&#8217;s a powerful demonstration of how AI technology is at its best when it serves our community and breaks through complex civic challenges.<\/p>\n\n\n\n<p>Given a growing focus to support British entrepreneurs and SMEs, Salesforce has&nbsp; been invited to join the <a href=\"https:\/\/www.londonandpartners.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">London &amp; Partners<\/a> Growth Advisory Board, bringing together political and business leaders to ensure the power of this ecosystem is felt across the UK.<\/p>\n\n\n\n<p>London Tech Week made clear that the <a href=\"https:\/\/www.salesforce.com\/uk\/agentforce\/what-is-agentic-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentic Era<\/a> is an opportunity for the whole of the UK. But seizing it requires a workforce that is ready.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-agentic-enterprise-6\"><em>Agentic Enterprise<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-inside-salesforce-s-new-london-ai-centre\"><strong>Inside Salesforce&#8217;s New London AI Centre<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/GFa16VdZSPCJqYXMme716H.jpg\"  data-uuid=\"GFa16VdZSPCJqYXMme716H\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2026\/05\/20\/ai-centre-london-campus\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce officially opened its new AI Centre at Devonshire Square<\/a> in the City of London in May, part of <a href=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2025\/09\/16\/united-kingdom-investment-announcement\/\">Salesforce\u2019s $6bn five-year commitment to the UK<\/a>.<\/p>\n\n\n\n<p>The AI Centre joins Salesforce Tower to form a connected <strong>London Campus<\/strong>, a dedicated hub for AI innovation, learning, and collaboration in the heart of the capital. It features a <strong>learning lab, collaboration zones, and an immersive AI theatre<\/strong>, offering hands-on experience of the latest AI technologies, including live demonstrations of AI agents solving real business challenges.<\/p>\n\n\n\n<p>Set to welcome over <strong>5,000 visitors<\/strong> this year, the Centre is open to <a href=\"https:\/\/salesforceventures.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Ventures<\/a> portfolio companies as part of a broader commitment to the UK&#8217;s AI ecosystem.<\/p>\n\n\n\n<p>Watch <a href=\"https:\/\/uk.linkedin.com\/in\/paul-o-sullivan-47976b27\" target=\"_blank\" rel=\"noreferrer noopener\">Paul O&#8217;Sullivan, SVP UKI Solutions<\/a>, on what it means to have the AI Centre and Salesforce Tower together as a connected London Campus, and why it&#8217;s the UK&#8217;s new home for hands-on <a href=\"https:\/\/www.salesforce.com\/uk\/agentforce\/what-is-agentic-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">agentic AI<\/a> experience.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-agentic-enterprise-7\"><em>Agentic Enterprise<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-this-week-salesforce-signed-a-definitive-agreement-to-acquire-fin\"><strong>This Week, Salesforce Signed a Definitive Agreement to Acquire Fin<\/strong><\/h2>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"73953-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=1024\" alt=\"Salesforce and Fin company logos on a light blue gradient background.\" class=\"wp-image-73953\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png 1920w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"73953-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=1024\" alt=\"Salesforce and Fin company logos on a light blue gradient background.\" class=\"wp-image-73953\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png 1920w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=1536&amp;h=864 1536w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=343&amp;h=193 343w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=1414&amp;h=796 1414w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/Option-02.png?w=1218&amp;h=685 1218w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>Days before Agentforce World Tour London, <a href=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2026\/06\/15\/salesforce-signs-definitive-agreement-to-acquire-fin\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce announced it has signed a definitive agreement to acquire Fin<\/a>, formerly Intercom, an industry-leading customer agent company.<\/p>\n\n\n\n<p><a href=\"https:\/\/fin.ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Fin\u2019s core offering<\/a>, its AI Agent, resolves complex customer queries end-to-end, across every channel, including live chat, email, WhatsApp, SMS, phone, and Slack. The AI Agent is powered by the company\u2019s proprietary AI model, Apex, that is purpose-built for customer support and has demonstrated <a href=\"https:\/\/venturebeat.com\/technology\/intercoms-new-post-trained-fin-apex-1-0-beats-gpt-5-4-and-claude-sonnet-4-6\" target=\"_blank\" rel=\"noreferrer noopener\">industry-leading resolution rates<\/a> that outperform top commercially available frontier models.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Fin brings proven agent technology, a deep commitment to customer success, and an incredible AI team that will complement Agentforce with powerful service agent capabilities. Together, we\u2019ll help companies of every size seize this opportunity \u2014 accelerating time to value with trusted agents that deliver measurable outcomes at scale.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Marc Benioff, Chair and CEO, Salesforce<\/p>\n<\/blockquote>\n\n\n\n<p>Read the press release <a href=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2026\/06\/15\/salesforce-signs-definitive-agreement-to-acquire-fin\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n\n\n\n<p>Here\u2019s what Eoghan McCabe, Chief Executive Officer and Co-Founder of Fin, posted on X:&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-rich is-provider-x wp-block-embed-x\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"twitter-tweet\" data-width=\"500\" data-dnt=\"true\"><p lang=\"en\" dir=\"ltr\">We\u2019re excited to share that we just signed an agreement for <a href=\"https:\/\/x.com\/salesforce?ref_src=twsrc%5Etfw\">@salesforce<\/a> to acquire <a href=\"https:\/\/x.com\/fin_ai?ref_src=twsrc%5Etfw\">@fin_ai<\/a> for ~$3.6B. The transaction is expected to close in the fourth quarter of Salesforce\u2019s fiscal year 2027.<br><br>Fin started as Intercom 15 years ago. We changed our name to cap our transformation\u2026 <a href=\"https:\/\/t.co\/ghD3xGld55\">pic.twitter.com\/ghD3xGld55<\/a><\/p>&mdash; Eoghan McCabe (@eoghan) <a href=\"https:\/\/x.com\/eoghan\/status\/2066491567452680202?ref_src=twsrc%5Etfw\">June 15, 2026<\/a><\/blockquote><script async src=\"https:\/\/platform.x.com\/widgets.js\" charset=\"utf-8\"><\/script>\n<\/div><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p id=\"h-1-7-june\"><em><strong>1<\/strong><\/em><strong><em>7 June<\/em><\/strong><\/p>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-agentic-enterprise-8\"><em>Agentic Enterprise<\/em><\/h5>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-get-ready-for-agentforce-world-tour-london-2026\"><strong>Get Ready for Agentforce World Tour London 2026<\/strong><\/h2>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"73962-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT25-London2-Campground-164.jpg?w=1024\" alt=\"Agentforce World Tour London 2025\" class=\"wp-image-73962\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT25-London2-Campground-164.jpg 4200w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT25-London2-Campground-164.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT25-London2-Campground-164.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT25-London2-Campground-164.jpg?w=1024&amp;h=683 1024w, 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100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"73962-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"4200\" height=\"2801\" src=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT25-London2-Campground-164.jpg?w=1024\" alt=\"Agentforce World Tour London 2025\" class=\"wp-image-73962\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT25-London2-Campground-164.jpg 4200w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT25-London2-Campground-164.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT25-London2-Campground-164.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT25-London2-Campground-164.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2026\/06\/AWT25-London2-Campground-164.jpg?w=1536&amp;h=1024 1536w, 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<a href=\"https:\/\/www.salesforce.com\/uk\/events\/london\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce World Tour London<\/a> Live coverage will deliver curated reporting throughout the day. The UKI news team will be updating this page with the latest insights, announcements, and surprises as they happen.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>At the event?<\/strong> Check in here for highlights you may have missed.<\/li>\n\n\n\n<li><strong>Following from afar?<\/strong> Join us to get a sense of what it&#8217;s really like on the ground.<\/li>\n<\/ul>\n\n\n\n<p>What does it actually take to become an <a href=\"https:\/\/www.salesforce.com\/uk\/agentforce\/agentic-enterprise\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentic Enterprise<\/a>? Through keynotes, live demos, and hands-on sessions, World Tour London is where that question gets answered \u2014 with humans and agents working together to drive real business impact.&nbsp;<\/p>\n\n\n\n<p>For now, get up to speed with the latest news from the Salesforce UKI news team.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Product innovation:<\/strong> <a href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/agentic-marketing-teams-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Salesforce Puts an AI Marketing Team in Every Marketer\u2019s Hands<\/em><\/a>: Salesforce unveiled a suite of AI agents purpose-built for marketing, from prospecting and content creation to full autonomous campaign management. Built on <a href=\"https:\/\/www.salesforce.com\/uk\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a> and the <a href=\"https:\/\/www.salesforce.com\/data\/gartner-magic-quadrant-cdp-2026\/\" target=\"_blank\" rel=\"noreferrer noopener\">world\u2019s #1 CDP<\/a>, early customers including Rawlings (75% faster campaign creation) and Emplifi (22+ increase in opportunity creation) are already seeing results.&nbsp;<\/li>\n\n\n\n<li><strong>Partner Success: <\/strong><a href=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2026\/05\/20\/nhs-shared-business-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>NHS Shared Business Services (SBS) and Salesforce Deploy AI-powered Platform to Transform Corporate Services across the NHS<\/em><\/a>: NHS SBS, which processes \u00a3395 billion in NHS funding every year, has deployed <a href=\"https:\/\/www.salesforce.com\/uk\/government\/artificial-intelligence\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce 360 for Public Sector<\/a> to transform finance and procurement. &#8220;Agent Murphy&#8221; now resolves queries within 24 hours, cutting average handling time by 20%, with AI expected to handle up to 50% of service demand.&nbsp;<\/li>\n\n\n\n<li><strong>FIFA World Cup partnership: <\/strong><a href=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2026\/06\/05\/salesforce-transforms-fifa-world-cup-engagement-and-operations\/\" target=\"_blank\" rel=\"noreferrer noopener\"><em>Salesforce to Transform Fan Engagement and Tournament Operations at FIFA World Cup 2026\u2122 and FIFA Women\u2019s World Cup 2027\u2122<\/em><\/a>: Named an Official Tournament Supporter, Salesforce will use <a href=\"https:\/\/www.salesforce.com\/uk\/slack\/\" target=\"_blank\" rel=\"noreferrer noopener\">Slack<\/a> and <a href=\"https:\/\/www.salesforce.com\/uk\/agentforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentforce<\/a> to coordinate workforce operations, engage fans, and manage relationships across host cities, suppliers, and stakeholders, bringing the Agentic Enterprise to a global audience of more than 5 billion.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>On-the-ground reporting from the must-attend UK event for the Agentic Enterprise<\/p>\n","protected":false},"author":0,"featured_media":73901,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"sf_show_toc":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[],"tags":[],"sf_content_type":[],"sf_theme":[8887],"sf_topic":[8727,8889,8284,4078],"sf_product":[8438],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[4088],"sf_collection":[8950],"sf_visibility":[],"coauthors":[],"class_list":["post-73900","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_theme-agentic-ai","sf_topic-agents","sf_topic-ai","sf_topic-enterprise-ai","sf_topic-salesforce-events","sf_product-agentforce","sf_location-uki","sf_collection-agentforce-world-tour-london-2026"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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