{"id":65446,"date":"2022-11-07T05:00:53","date_gmt":"2022-11-07T13:00:53","guid":{"rendered":"https:\/\/www.salesforce.com\/?post_type=sf_press_release&p=65446"},"modified":"2022-11-17T15:12:24","modified_gmt":"2022-11-17T23:12:24","slug":"companies-report-cost-savings-with-salesforce-2","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2022\/11\/07\/companies-report-cost-savings-with-salesforce-2\/","title":{"rendered":"New Research: Companies Globally Report an Average of 25% IT Cost Savings with Salesforce"},"content":{"rendered":"\n

San Francisco \u2014 Nov. 7, 2022 <\/strong><\/strong>\u2014 Salesforce (NYSE: CRM), the global leader in CRM, today announced that companies across industries and regions are seeing, on average, an estimated 25%* savings on IT costs and a 26%* increase in employee productivity using Salesforce, according to a survey of more than 3,500 customers.<\/p>\n\n\n\n

Digital transformation is critical to navigating the growing economic turbulence we are experiencing today. While 74% of CEOs<\/a> expect economic conditions to worsen in the short term, there are shades of optimism, with 83% of CEOs<\/a> expressing confidence in the resilience of their companies to withstand economic jolts.<\/p>\n\n\n\n

But maintaining a durable, resilient business that can drive success now is no small feat. <\/p>\n\n\n\n

Companies must consolidate and reduce complexity and automate workflows across their technology stack. With Salesforce Customer 360, the world\u2019s #1 CRM, the entire organization can work on one trusted platform in real time \u2014 giving every employee a single shared view of the customer to drive higher levels of productivity and customer loyalty at a lower overall cost to serve.<\/p>\n\n\n\n

With automation, intelligence, and real-time data built directly into best-in-class applications for sales, service, marketing, commerce, analytics, and IT teams, now every company can exceed customer expectations. And, making the Salesforce Customer 360 more accessible than ever, Salesforce today released the Sales Productivity Bundle<\/a> and Service Efficiency Bundle<\/a> to help customers automate to lower costs, drive efficient growth, and consolidate their front office on a single trusted platform.<\/p>\n\n\n\n

\u201cCEOs and executive teams around the world are laser focused on delivering success now by connecting with their customers in new, simpler and more cost effective ways,\u201d said David Schmaier, Salesforce President and Chief Product Officer. \u201cWe are in a challenging economic climate but these times of change also provide opportunities for companies to play to win and transform their industry. The investments they make now will determine their success today and for the next decade.\u201d<\/p>\n\n\n\n

CEOs and executive teams around the world are laser focused on delivering success now by connecting with their customers in new, simpler, and more cost effective ways. The investments they make now will determine their success today and for the next decade<\/span>.<\/p>David Schmaier, Salesforce President and Chief Product Officer<\/cite><\/blockquote>\n\n\n\n

Customers report cost savings and increased efficiencies when using Salesforce<\/h2>\n\n\n\n

Powering small businesses, the world\u2019s largest enterprises, and everything in between, Salesforce helps companies of all sizes across all industries rally every employee around a single view of every customer. With Salesforce, companies can increase productivity and automation and reduce the number of technology vendors they need to manage their business, saving time and money and reducing complexity.<\/p>\n\n\n\n

Salesforce surveyed more than 3,500 customers to better understand how the technology was impacting their business. On average, organizations that use Salesforce estimate the following benefits*:<\/p>\n\n\n

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According to a recent survey of over 3,500 customers, organizations using Salesforce estimate significant cost saving, efficiency, and productivity benefits.<\/figcaption><\/figure>\n
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