{"id":66800,"date":"2023-03-01T13:00:00","date_gmt":"2023-03-01T13:00:00","guid":{"rendered":""},"modified":"2023-03-03T17:13:42","modified_gmt":"2023-03-03T17:13:42","slug":"q4-fy23-results-update","status":"publish","type":"sf_press_release","link":"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2023\/03\/01\/q4-fy23-results-update\/","title":{"rendered":"Salesforce Announces Strong Fourth Quarter and Full Fiscal 2023 Results"},"content":{"rendered":"\n<p><strong>San Francisco &#8211; March 1, 2023 &#8211;<\/strong> Salesforce (NYSE: CRM), the global leader in CRM, today announced results for its fourth quarter and full fiscal year ended January 31, 2023.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Fourth Quarter Revenue of $8.38 Billion, up 14% Year-Over-Year (&#8220;Y\/Y&#8221;), up 17% Constant Currency (&#8220;CC&#8221;)<\/strong><\/li><li><strong>FY23 Revenue of $31.4 Billion, up 18% Y\/Y, up 22% CC<\/strong><\/li><li><strong>FY23 GAAP Operating Margin of 3.3% and Non-GAAP Operating Margin of 22.5%<\/strong><\/li><li><strong>FY23 Operating Cash Flow of $7.1B, up 19% Y\/Y<\/strong><\/li><li><strong>Current Remaining Performance Obligation of $24.6 Billion, up 12% Y\/Y, 13% CC<\/strong><\/li><li><strong>Fourth Quarter GAAP Diluted Loss per Share of $(0.10) and Non-GAAP Diluted Earnings per Share (&#8220;EPS&#8221;) of $1.68<\/strong><\/li><li><strong>Returned $2.3 Billion in Fourth Quarter and $4.0 Billion in FY23 to Shareholders in the Form of Share Repurchases<\/strong><\/li><li><strong>Full Year FY24 Revenue Guidance of $34.5 Billion to $34.7 Billion, up ~10% Y\/Y<\/strong><\/li><li><strong>Full Year FY24 GAAP Operating Margin Guidance of ~10.8% and Non-GAAP Operating Margin Guidance of ~27.0%<\/strong><\/li><li><strong>Full Year FY24 Operating Cash Flow Guidance of ~15 &#8211; 16% growth Y\/Y<\/strong><\/li><li><strong>Announces Share Repurchase Program increased to $20 billion<\/strong><\/li><\/ul>\n\n\n\n<p>\u201cFor the full year we delivered $31.4 billion in revenue, up 18% year-over-year, or 22% in constant currency, one of the best performances of any enterprise software company our size,\u201d said Marc Benioff, Chair and CEO of Salesforce. \u201cWe closed FY23 with operating cash flow reaching $7.1 billion, up 19% year-over-year, the highest cash flow in our company\u2019s history, and one of the highest cash flows of any enterprise software company our size.\u201d<\/p>\n\n\n\n<p>\u201cOur relentless focus on execution and proactive management of the current environment allowed us to close out a strong quarter and set us up for a transformational fiscal year 24,\u201d said Amy Weaver, President and CFO, Salesforce. \u201cIt\u2019s a New Day at Salesforce and as we look ahead, I am excited for the opportunity in front of us as we continue to drive profitable growth.\u201d<\/p>\n\n\n\n<p>Salesforce delivered the following results for its fiscal fourth quarter and full fiscal year:<\/p>\n\n\n\n<p><strong>Revenue<\/strong>: Total fourth quarter revenue was $8.38 billion, an increase of 14% Y\/Y, and 17% CC. Subscription and support revenues were $7.79 billion, an increase of 14% Y\/Y. Professional services and other revenues were $0.60 billion, an increase of 19% Y\/Y.<\/p>\n\n\n\n<p>Total fiscal 2023 revenue was $31.35 billion, an increase of 18% Y\/Y, and 22% CC. Subscription and support revenues were $29.02 billion, an increase of 18% Y\/Y. Professional services and other revenues were $2.33 billion, an increase of 27% Y\/Y.<\/p>\n\n\n\n<p><strong>Operating Margin: <\/strong>Fourth quarter GAAP operating margin was 4.3%. Fourth quarter non-GAAP operating margin was 29.2%. Restructuring impacted fourth quarter GAAP and non-GAAP operating margin by (990) bps and +140 bps, respectively.&nbsp;<\/p>\n\n\n\n<p>Fiscal 2023 GAAP operating margin was 3.3%. Fiscal 2023 non-GAAP operating margin was 22.5%. Restructuring impacted fiscal 2023 GAAP and non-GAAP operating margin by (260) bps and +40 bps, respectively.<\/p>\n\n\n\n<p><strong>Earnings per Share<\/strong>: Fourth quarter GAAP diluted loss per share was $(0.10), and non-GAAP diluted EPS was $1.68. Mark-to-market accounting of the Company\u2019s strategic investments negatively impacted GAAP diluted loss per share by $(0.24) based on a U.S. tax rate of 25% and non-GAAP diluted EPS by $(0.25) based on a non-GAAP tax rate of 22%. Restructuring impacted fourth quarter GAAP diluted loss per share and non-GAAP diluted EPS by (84) cents and +9 cents, respectively.&nbsp;<\/p>\n\n\n\n<p>Fiscal 2023 GAAP diluted EPS was $0.21, and non-GAAP diluted EPS was $5.24. Mark-to-market accounting of the company\u2019s strategic investments negatively impacted GAAP diluted EPS by $(0.18) based on a U.S. tax rate of 25% and non-GAAP diluted EPS by $(0.19) based on a non-GAAP tax rate of 22%. Restructuring impacted fiscal 2023 GAAP and non-GAAP diluted EPS by (83) cents and +9 cents, respectively.<\/p>\n\n\n\n<p><strong>Cash Flow<\/strong>: Cash generated from operations for the fourth quarter was $2.79 billion, an increase of 41% Y\/Y. Free cash flow was $2.57 billion, an increase of 42% Y\/Y. Restructuring impacted fourth quarter operating cash flow growth by (370) bps.<\/p>\n\n\n\n<p>Cash generated from operations for fiscal 2023 was $7.1 billion, an increase of 19% Y\/Y. Free cash flow was&nbsp; $6.3 billion, an increase of 19% Y\/Y. Restructuring impacted fiscal 2023 operating cash flow growth by (120) bps.<\/p>\n\n\n\n<p><strong>Remaining Performance Obligation<\/strong>: Remaining performance obligation ended the fourth quarter at $48.6 billion, an increase of 11% Y\/Y. Current remaining performance obligation ended at $24.6 billion, an increase of 12% Y\/Y, 13% CC.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-forward-looking-guidance\">Forward Looking Guidance<\/h2>\n\n\n\n<p>As of March 1, 2023, the Company is initiating its first quarter GAAP and non-GAAP EPS guidance, current remaining performance obligation growth guidance, and revenue guidance. The Company is initiating its full year FY24 revenue guidance, GAAP and non-GAAP EPS guidance, GAAP and non-GAAP operating margin guidance, and operating cash flow guidance.<\/p>\n\n\n\n<p>Our guidance assumes no change to the value of the Company&#8217;s strategic investment portfolio as it is not possible to forecast future gains and losses. In addition, the guidance below is based on estimated GAAP tax rates that reflect the Company\u2019s currently available information, and excludes forecasted discrete tax items such as the tax effects of stock-based compensation. The GAAP tax rates may fluctuate due to future acquisitions or other transactions.<\/p>\n\n\n<div class=\"wp-block-image\"><div class=\"wp-block-image__wrapper\">\n<figure class=\"aligncenter size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"66798-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"1024\" width=\"954\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=954\" alt=\"\" class=\"wp-image-66798\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png 1040w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=280&amp;h=300 280w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=768&amp;h=824 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=954&amp;h=1024 954w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=246&amp;h=264 246w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=340&amp;h=365 340w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=678&amp;h=728 678w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=140&amp;h=150 140w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=180&amp;h=193 180w\" sizes=\"auto, (max-width: 954px) 100vw, 954px\" \/><\/a><\/figure>\n<div id=\"66798-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image aligncenter size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1040\" height=\"1116\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=954\" alt=\"\" class=\"wp-image-66798\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png 1040w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=280&amp;h=300 280w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=768&amp;h=824 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=954&amp;h=1024 954w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=246&amp;h=264 246w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=340&amp;h=365 340w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=678&amp;h=728 678w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=140&amp;h=150 140w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.39.21-AM.png?w=180&amp;h=193 180w\" sizes=\"auto, (max-width: 1040px) 100vw, 1040px\" \/><\/figure>\n<\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"66799-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"659\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=1024\" alt=\"\" class=\"wp-image-66799\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png 1038w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=300&amp;h=193 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=768&amp;h=494 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=1024&amp;h=659 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=264&amp;h=170 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=500&amp;h=322 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=678&amp;h=436 678w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=150&amp;h=97 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n<div id=\"66799-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" width=\"1038\" height=\"668\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=1024\" alt=\"\" class=\"wp-image-66799\" srcset=\"https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png 1038w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=300&amp;h=193 300w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=768&amp;h=494 768w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=1024&amp;h=659 1024w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=264&amp;h=170 264w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=500&amp;h=322 500w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=678&amp;h=436 678w, https:\/\/www.salesforce.com\/uk\/news\/wp-content\/uploads\/sites\/5\/2023\/03\/Screenshot-2023-03-01-at-8.40.42-AM.png?w=150&amp;h=97 150w\" sizes=\"auto, (max-width: 1038px) 100vw, 1038px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>For additional information regarding non-GAAP financial measures see the reconciliation of results and related explanations below.<\/p>\n\n\n\n<p>Management will provide further commentary around these guidance assumptions on its earnings call.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Quarterly Conference Call&nbsp;<\/h4>\n\n\n\n<p>Salesforce plans to host a conference call at 2:00 p.m. (PT) \/ 5:00 p.m. (ET) to discuss its financial results with the investment community. A live webcast and replay details of the event will be available on the Salesforce Investor Relations website at www.salesforce.com\/investor.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>San Francisco &#8211; March 1, 2023 &#8211; Salesforce (NYSE: CRM), the global leader in CRM, today announced results for its fourth quarter and full fiscal year ended January 31, 2023. Fourth Quarter Revenue of $8.38 Billion, up 14% Year-Over-Year (&#8220;Y\/Y&#8221;), up 17% Constant Currency (&#8220;CC&#8221;) FY23 Revenue of $31.4 Billion, up 18% Y\/Y, up 22% [&hellip;]<\/p>\n","protected":false},"author":128,"featured_media":66797,"template":"","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"sf_content_type":[4302],"sf_theme":[3985],"sf_topic":[4160,3986,4111],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[4301],"sf_collection":[],"sf_visibility":[],"coauthors":[4024],"class_list":["post-66800","sf_press_release","type-sf_press_release","status-publish","has-post-thumbnail","hentry","sf_content_type-press-releases-corporate","sf_theme-digital-transformation","sf_topic-company-news","sf_topic-digital-transformation","sf_topic-earnings","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce Announces Strong Fourth Quarter and Full Fiscal 2023 Results - Salesforce<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/uk\/news\/press-releases\/2023\/03\/01\/q4-fy23-results-update\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Announces Strong Fourth Quarter and Full Fiscal 2023 Results\" \/>\n<meta property=\"og:description\" content=\"San Francisco &#8211; March 1, 2023 &#8211; Salesforce (NYSE: CRM), the global leader in CRM, today announced results for its fourth quarter and full fiscal year ended January 31, 2023. 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