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Get value fast — from discovery to delivery — on the platform trusted by industry-leading brands.

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Watch the GE Story

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Reduce costs. Increase sales. Adapt quickly with Commerce Cloud.

26% decrease in costs of placing orders over legacy channels
* Source: 2022 Salesforce Success Metrics Global Highlights. A 2022 study based on 3,706 customer interviews across 10 countries.

Move fast with flexible tools and automation.

Save time and money. Launch your way, quickly, with headless commerce.

Grow revenue with intelligent recommendations.

Get more conversions with less work using AI.

Build trusted relationships with real-time data from Salesforce Genie Customer Data Cloud.

Deliver personalised experiences through connected customer journeys.

Learn more about Genie

26% decrease in costs of placing orders over legacy channels
* Source: 2022 Salesforce Success Metrics Global Highlights. A 2022 study based on 3,706 customer interviews across 10 countries.

Limited time offer

Maximise Savings with the Commerce OMS Value Bundle

Drive efficiency and save up to 30% with order data and servicing tools on a single platform.

Limited time offer

Maximise Savings with the Commerce OMS Value Bundle

Drive efficiency and save up to 30% with order data and servicing tools on a single platform.

Limited time offer

Maximise Savings with the Commerce OMS Value Bundle

Drive efficiency and save up to 30% with order data and servicing tools on a single platform.

Savings reflects percentage off the non-discounted Salesforce offering list price(s). Offer open until 1/31/23 and subject to change without notice. Implementation services available may vary based on customer needs and will be subject to additional terms. Restrictions and exclusions apply. Contact your sales representative to learn more.

Find success now with powerful, agile commerce.

Product

B2C Commerce

Unlock performance and agility for commerce that scales with headless, templates, and more.

Explore B2C

B2B Ecommerce Built Natively on Salesforce

Product

B2B Commerce

Drive efficiency and profitability for B2B purchasing and create seamless ordering experiences.

Explore B2B

Order Management Software System: Commerce Cloud

Product

Cut costs and drive efficient growth with Order Management.

Sell wherever your customers shop and fulfill on any channel.

Explore OM

Product

Payments

Move faster with All-in-One Commerce and launch new sites, geographies, and payment methods.

Explore payments

Build headless commerce that lets your customers lead the way.

Product

Commerce Marketplace

Boost profits and reduce inventory risk by adding third-party sellers to a digital marketplace.

Explore marketplace

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See how PUMA stays “forever faster” with Salesforce.

The site is faster. The user experience is better, and the conversion rate is better. Full stop.

Ken Kralick

Global director of ecommerce, PUMA

Watch Puma story

Learn how Trailblazers are delivering commerce their way.

See all customer stories

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Connect your Digital HQ for commerce.

Commerce Cloud and Slack help you collaborate and adapt quickly from anywhere. Drive success in any industry with connected commerce.

See how Slack works

Connect your Digital HQ for commerce.

Commerce Cloud and Slack help you collaborate and adapt quickly from anywhere. Drive success in any industry with connected commerce.

See how slack works

Salesforce is a Leader in Digital Commerce.

Seven years running, Salesforce is a Leader in the 2022 Gartner® Magic Quadrant™ for Digital Commerce.

Read the report

Let's talk all things Commerce Cloud.

The State of Commerce: Insights from Nearly 1,400 Leaders and 1 Billion Consumers and Business Buyers

Report

State of commerce

Discover the latest retail trends and insights.

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Appexchange

Partner Ecosystem

Access prebuilt solutions for payments, ERP, loyalty, and more.

Find out more

Product Release

Commerce Cloud

Get exciting innovations each release to help you exceed your business goals.

Find out more

Gain knowledge to stay ahead of the commerce curve.

Trailhead

Become an ecommerce expert on our fun, free learning platform.

Commerce developer centre

Develop personalised commerce experiences on a fast, flexible platform.

Questions? We'll put you on the right path.

Ask about Commerce Cloud pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help.

Get the guide

Or call CALL US 0800 0921223 (Freephone)

GET THE GUIDE

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Frequently Asked Questions

What is Commerce Cloud?

Commerce Cloud is an ecommerce platform from Salesforce. It is comprised of Salesforce B2C Commerce and Salesforce B2B Commerce which are often used together to deliver end to end unified commerce. It enables companies to create personalised and intelligent unified buying experiences across multiple channels including mobile, social, web, and store.

What does Commerce Cloud do?

Leveraging the power of the cloud, Commerce Cloud helps businesses craft innovative customer experiences that will increase conversions and brand loyalty across multiple channels including mobile, social, web, and store creating a seamless end-to-end shopping experience for customers.

What is Unified Commerce?

Unified commerce integrates all business functions, channels, and client data onto a single platform. Rather than allowing your customers to move seamlessly across multiple channels, you give them the opportunity to stay within a single channel, one that incorporates all other channels and data.

See other Commerce Cloud FAQs

Create Seamless Experiences with Ecommerce Software

Salesforce Commerce Cloud empowers you to create seamless ecommerce experiences that inspire and convert today's connected shoppers.

With our cloud-based ecommerce software, you can go to market faster and smarter — delivering personalised customer experiences across mobile, digital, and social platforms. Whether you’re in B2C or B2B, Commerce Cloud tools can give your business a boost.

Commerce Cloud products work to drive growth, strengthen your ecommerce strategy, and enhance your customer base. Start achieving great results with the world’s leading ecommerce software today. Watch a demo or contact us for more information about Commerce Cloud.

Partner Relationship Management Solution: Deliver the same tools that makes your internal team successful to your partners.

Salesforce CRM: Salesforce offers a wide variety of CRM categories and systems to meet your business needs at a cost that is scalable to fit any business.

Finding the Right Collaboration Tools: Collaboration tools connect customers, partners, and employees directly to the information, apps, and experts they need.

Personalization Solution: Match individuals needs and interests with Salesforce personalised business integration software.

Experience Builder: Empower anyone in your organisation to build digital experiences with a point-and-click builder, drag-and-drop components, and out-of-the-box pages, templates, and content.

Email Marketing Solution: Use data from every department to build smarter email — from basic marketing campaigns to sophisticated 1-to-1 messages.

Files Sync and Share: Quickly find what you‘re looking for from anywhere, on any device. Share and collaborate on files, publish the best and most relevant content, and track it all in real time.

Customer Service Management Solution: Empower companies to manage all customer information and conversations in the cloud.

Business Integration Solution: Create and escalate support cases, update opportunities and qualify leads, and collaborate on and share files. Infuse communities with data from any system, anywhere.

Maximise revenue now

Reduce costs. Increase sales. Adapt quickly with Commerce Cloud.

Move fast with flexible tools and automation.

Grow revenue with intelligent recommendations.

Build trusted relationships with real-time data from Salesforce Genie Customer Data Cloud.

Maximise Savings with the Commerce OMS Value Bundle

Maximise Savings with the Commerce OMS Value Bundle

Maximise Savings with the Commerce OMS Value Bundle

Find success now with powerful, agile commerce.

B2C Commerce

B2B Commerce

Cut costs and drive efficient growth with Order Management.

Payments

Commerce Marketplace

See how PUMA stays “forever faster” with Salesforce.

The site is faster. The user experience is better, and the conversion rate is better. Full stop.

Ken Kralick

Learn how Trailblazers are delivering commerce their way.

Learn how Trailblazers are delivering commerce their way.

Connect your Digital HQ for commerce.

Connect your Digital HQ for commerce.

Salesforce is a Leader in Digital Commerce.

Let's talk all things Commerce Cloud.

Gain knowledge to stay ahead of the commerce curve.

Become an ecommerce expert on our fun, free learning platform.

Develop personalised commerce experiences on a fast, flexible platform.

Questions? We'll put you on the right path.

Frequently Asked Questions

What is Commerce Cloud?

What does Commerce Cloud do?

What is Unified Commerce?

New to Salesforce?

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