Get more predictive about your business and customers.
Machine learning uses past data to predict what will happen in the future with minimal programming.
Boost productivity and discover relevant patterns in all your data, whether it lives in Salesforce or outside. Find simple AI insights and recommendations to tough problems. Then, take action on your findings without ever leaving Salesforce.
Deliver proven recommendations to employees and customers, right in the apps where they work. Define recommendations, create action strategies, build predictive models, display recommendations, and activate automation.
Use natural language processing (NLP) to find linguistic patterns you can use to answer questions, respond to requests, and identify conversations about your brand across the web.
Understand how customers feel, automatically route inquiries, and streamline your workflows. Build natural language processing into your apps to classify the underlying intent and sentiment in a body of text, no matter what the language.