Explore the CRM software features that can help you grow sales faster.

With Sales Cloud, you can grow your accounts faster, find new customers faster, and close deals faster — from anywhere.

Close more deals with contact management, collaboration, marketing tools, and more.

No matter the size of your company, all sales reps share one common goal — the desire to be a top performer. Our CRM software features can help with that.

Account and Contact Management

Have a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions. Gain insights from popular social media sites such as Facebook, Twitter, and LinkedIn — right within Salesforce.

Opportunity Management

Get a complete view of your team’s deals with Opportunity Management. See stage, products, competition, quotes, and more. Stay connected to the people and information you need to close every sale.

Get more leads.

Build your own “lead machine” to improve conversion rates and grow your revenue.

Lead Management

Make smarter decisions about where to invest your marketing budget. Track your leads from click to close, while continually optimising your campaigns across every channel.

Sales Data

Get the right sales data at the right time with Data.com. Connect with key decision makers faster. Easily plan territories. Increase sales and marketing productivity with the latest, most accurate data.

Accelerate productivity.

Every deal. Every day. Here are the Sales Cloud features that help you focus on what matters most: working with customers to close deals. Anywhere.


Salesforce turns your mobile device into a portable sales office. You can log calls, respond to hot leads, work opportunities, or check dashboards, no matter where you are. And with mySalesforce, the experience can be customized to match your brand.

Workflow and Approvals

Use Visual Workflow to rapidly design and automate any business process with drag-and-drop simplicity. And drive success with flexible approvals processes for deal discounts, expenses, and more.


Files Sync and Share

Now it’s easier to share files, discuss them, publish the best, and track your content in real time. Quickly find what you’re looking for, share it securely, and even subscribe to receive alerts when something changes.

Make insightful decisions.

Discover the powerful CRM software features that turn data into actionable insight that everyone can access from anywhere. 

Reports and Dashboards

Dashboards offer a real-time picture of your business at a glance. Dig deeper with detailed reports that anyone can create. And access your reports and dashboards from anywhere.

Sales Forecasting

Fast, easy, accurate. Get a real-time view into your team’s forecasts. Use in-line editing, override visibility, multi-currency support, and more to stay on top of your business.

Get started with a free trial.

Take your insights further with Sales Cloud. The best way to get to know Sales Cloud is to get your hands on the actual product. Register for your free trial now.


Interested in Sales?

The Salesforce Learning Center has answers to many basic questions. Explore sections on CRM, Sales, Customer Service, Marketing and more.
A comprehensive guide to Sales Management software.
What is contact management, and why is it so vital.

End­-to-­end benefits for your sales process

Sell smarter and faster, from anywhere. Sales Cloud from Salesforce is the world’s #1 CRM solution, giving you all the tools you need to manage and improve your sales process from beginning to end. With a single cloud­-based source of information your data’s always up to date; and because Sales Cloud is built for mobile, you can access your information on any connected device, from laptop to tablet.

Sales Cloud includes tools for sales forecasting territory managementpartner management and more. See at a glance what’s happening in each channel, track the volume and speed of your pipeline and review partners’ performance – all within the same familiar Salesforce environment.

Sales management with Sales Cloud is a breeze too. Monitor your team’s performance in real time with custom reports and dashboards showing live data, then drill down for a more detailed picture. Need to speak to your team about the numbers? Integration with Salesforce Chatter means real­-time online chat with managers, partners and salespeople.

Need to know more? Check our 'The Complete CRM Handbook' to learn more about CRM features or see Sales Cloud in action: