When you have a single, consistent view of your customer, every part of your business benefits. With Sales Cloud from Salesforce, salespeople spend more time selling and close deals more quickly.
Sales Cloud, as the name suggests, is based in the cloud, so everyone works with the same information: busy teams can automatically share real-time customer data, without worrying about version control or multiple copies. Tasks such as updating customer records and checking progress against targets are simple and fast – and can be carried out from any connected device. Automation of these simple, repetitive tasks means a more efficient sales process, from lead generation right through to after-sales service.
And because Sales Cloud is mobile-ready, sales managers can track their teams from any device: approving expenses, checking live performance measures on tailored dashboards and more. Meanwhile, sales team management and forecasting are improved by real-time insights into the live data that drives your business.
But does sales force automation translate into real business benefits? Evidence shows that it does. Figures from both large and small companies across all industries using Sales Cloud show a 52% increase in lead volume, a 27% boost in win rate and a 34% rise in sales revenues.
Discover why Sales Cloud is the world's leading CRM and sales force automation solution:
Cloud computing is increasingly seen as the smart way to roll out sales management solutions – no hardware or software, no duplication of data, and quick to scale when needed. With a cloud CRM system such as Salesforce Sales Cloud you get upgrades as soon as they’re available with no installation or management needed at your end; data security, disaster recovery and backup are all taken care of at the source and managed by the vendor. For small and medium businesses, the ability to start small and scale up your capacity or service level at the click of a mouse makes cloud sales software especially attractive.
Using an online, cloud-based platform such as Salesforce across your business also means you can plug into the world of connected, location-aware devices – the Internet of Things. This has the potential to unlock massive amounts of data – about product usage, customer behaviour, maintenance, supply chain issues and more. With an integrated platform such as Salesforce you have the power to take that data and make it work for you, gaining insights that can transform the way you do business.
See why so many companies are choosing Salesforce and experiencing the benefits of sales software-as-a-service: