Service Cloud Pricing
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Service Cloud Pricing FAQ
Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.
* This edition requires an annual contract. Monthly pricing available on Essentials edition.
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.
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Service Cloud Pricing from Salesforce
All pricing plans include the following customer service tools: case management, Contact & lead management, web & email case capture, automatic case assignment & queue management, auto-response emails, escalation & routing, dashboards & reports, email integration, phone system integration, process automation, and mobile apps.
Lightning Professional: Complete service CRM
Lightning Enterprise: Customization, workflows & approvals, enterprise analytics
Lightning Unlimited: Unlimited customization, knowledge base, 24/7 support, online training
CRM: Salesforce CRM fosters better customer relationships, helping you save money and increase profits.
Sales Forecasting: Sales forecasting and analytics are some of the many powerful features that Salesforce CRM offers.
Sales Tracking Software: Robust sales tracking features help you analyze sales pipelines, perform win-loss analyses, and more.
Sales Content Management: Make sure your reps have easy access to winning sales materials, right within your SFA application.
Salesforce Reviews: Read honest reviews from real Salesforce customers.
Sales Contact Management: Salesforce CRM gives your entire company a 360-degree view of each of your customers with online contact management.
Mobile Customer Service: Mobile customer service solutions — so your customer can find help from any device, anywhere.
Customer Service Management Software: Maximize agent productivity with customer service management software from Service Cloud.
Social Customer Service: Social customer service solutions that will help your support agents deliver smarter social service.