Easily manage all lead, opportunity, and account data on a single platform to get a complete view of your customers.
See exactly what is going on in your business with customisable reports and dashboards.
Tailor KPIs to your business, track pipeline on a single screen, and make adjustments in real-time to grow faster.
Move deals forward fast with outreach sequences and automated actions that are easy to build.
Quickly generate impactful emails with templates, tracking, and follow up tasks.
Save time on manual data entry by automatically syncing contacts, events, and emails to your CRM.
Use AI-based lead and opportunity scoring to focus on the right deals at the right time.
Log and transcribe calls automatically and improve rep follow through to move deals forward faster.
Create quotes with a few clicks. Automatically grant approvals to keep deals moving forward directly within your CRM.
Sales CRM software allows businesses to better manage customer relationships by storing and managing customer and prospect information. Sales CRM software does this by compiling information from multiple communication channels, including a business’ website, email, telephone, social media, and more. This is especially beneficial to a small business, where teams are often shoulder the responsibilities of a much larger workforce.
So instead of tracking sales on a spreadsheet or keeping customer information on sticky notes, rolodexes, or even in a salesperson’s memory, sales CRM software can be considered a kind of business management software system that makes data available to everyone in the business who might need it: sales, service, marketing, and even others, like accounting, business planning, and management.
Salesforce CRM is consistently recommended as the most preferred CRM for small business in reviews and comparison websites because we deliver what we promise: real results for your small business. With Salesforce CRM for small business, your sales reps can access all customer information in one place, save time with automation, and work deals from anywhere, anytime. Managers can tweak processes, monitor progress, and project future metrics with more confidence. Contact Salesforce to see how you can convert more leads into sales revenue.
Artificial intelligence is changing sales by enabling businesses to automate and optimise various sales activities, from lead engagement with bots to AI-generated email content. It is also helping businesses make data-driven decisions to improve sales performance and increase revenue.
AI can help with everything from automating repetitive tasks, giving you insights into customer behavior, and drafting personalised messages to your customers. It can also help you prioritise which sales opportunities to focus on and make data-driven decisions to optimise sales performance.
Sales analytics can improve sales performance through data-driven decision-making and better customer insights. With a better understanding of your customers, you can create more personalised sales messaging and increase customer satisfaction. This means your teams save time, sales processes are more streamlined, and revenue and profitability often increase as a result.
To get started, you can sign up for a free trial of Starter Suite to get capabilities across sales, service and marketing. You can also sign up for a free trial of Sales Cloud if you're more interested in dedicated sales capabilities. Once you are ready, choose a pricing plan that suits your needs and configure the platform to meet your business requirements. You can also get help from Salesforce consultants or partners on our AppExchange to help with a successful implementation.