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Windows show a sales dashboard with graph, opportunity Salesforce Einstein scores, and a lead's contact info.

Small Business Sales.

Win more deals with sales solutions for every small business. It's simple to get started and easy to grow with everything you need from lead to close.

Small businesses grow with Salesforce.

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Sales solutions will speed up selling.

Maximise productivity, get valuable insights, and streamline processes to grow with you.

Grow with a complete view of your business.

Easily manage all lead, opportunity, and account data on a single platform to get a complete view of your customers.

A screen shows a lead's contact information as well as the stage of the deal she is in as well as upcoming rep tasks.

See exactly what is going on in your business with customisable reports and dashboards.

Dashboards show graph of different types of rep activities, list of business tasks, and call options.

Tailor KPIs to your business, track pipeline on a single screen, and make adjustments in real-time to grow faster.

A bar graph shows a company's pipeline broken down by team, opportunity, and stage. A pop out shows deals being negotiated.
A screen shows a lead's contact information as well as the stage of the deal she is in as well as upcoming rep tasks.
Dashboards show graph of different types of rep activities, list of business tasks, and call options.
A bar graph shows a company's pipeline broken down by team, opportunity, and stage. A pop out shows deals being negotiated.

Connect with prospects faster.

Move deals forward fast with outreach sequences and automated actions that are easy to build.

A fully-mapped sales cadence is shown for a specific lead.

Quickly generate impactful emails with templates, tracking, and follow up tasks.

A dashboard displays engaged email tracking, a list of tasks for a specific lead, and a drop-down email template builder.

Save time on manual data entry by automatically syncing contacts, events, and emails to your CRM.

A dashboard displays an activity timeline based on information pulled from emails.
A fully-mapped sales cadence is shown for a specific lead.
A dashboard displays engaged email tracking, a list of tasks for a specific lead, and a drop-down email template builder.
A dashboard displays an activity timeline based on information pulled from emails.

Sell smarter to close more deals.

Use AI-based lead and opportunity scoring to focus on the right deals at the right time.

A search bar shows company names. A window shows Einstein scoring and top positives and negatives and an email option.

Log and transcribe calls automatically and improve rep follow through to move deals forward faster.

A video player shows where key insights are in a prospect call in the scroll bar. A screen has keywords from the call.

Create quotes with a few clicks. Automatically grant approvals to keep deals moving forward directly within your CRM.

Lines items including product, sales price, quantity, subtotal, and options to view all product or create a pdf.
A search bar shows company names. A window shows Einstein scoring and top positives and negatives and an email option.
A video player shows where key insights are in a prospect call in the scroll bar. A screen has keywords from the call.
Lines items including product, sales price, quantity, subtotal, and options to view all product or create a pdf.
A window shows buttons for sales, service and marketing clouds, a chart of closed opportunities and communication flow.

Grow fast with Starter Suite.

Start fast and grow faster with ready-to-use tools built into the world’s #1 CRM. Find more leads, win more deals, and keep customers happy all in a single, easy-to-use app.

Get the most out of your sales solutions with thousands of partner apps and experts.

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Everything you need to maximise ROI.

From support, expert guidance, and resources to our trusted partner ecosystem, we're here to help you get more value from Salesforce in the AI era.

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Sales Software for Small Business FAQ

Sales CRM software allows businesses to better manage customer relationships by storing and managing customer and prospect information. Sales CRM software does this by compiling information from multiple communication channels, including a business’ website, email, telephone, social media, and more. This is especially beneficial to a small business, where teams are often shoulder the responsibilities of a much larger workforce.

So instead of tracking sales on a spreadsheet or keeping customer information on sticky notes, rolodexes, or even in a salesperson’s memory, sales CRM software can be considered a kind of business management software system that makes data available to everyone in the business who might need it: sales, service, marketing, and even others, like accounting, business planning, and management.

Salesforce CRM is consistently recommended as the most preferred CRM for small business in reviews and comparison websites because we deliver what we promise: real results for your small business. With Salesforce CRM for small business, your sales reps can access all customer information in one place, save time with automation, and work deals from anywhere, anytime. Managers can tweak processes, monitor progress, and project future metrics with more confidence. Contact Salesforce to see how you can convert more leads into sales revenue.

Artificial intelligence is changing sales by enabling businesses to automate and optimise various sales activities, from lead engagement with bots to AI-generated email content. It is also helping businesses make data-driven decisions to improve sales performance and increase revenue.

AI can help with everything from automating repetitive tasks, giving you insights into customer behavior, and drafting personalised messages to your customers. It can also help you prioritise which sales opportunities to focus on and make data-driven decisions to optimise sales performance.

Sales analytics can improve sales performance through data-driven decision-making and better customer insights. With a better understanding of your customers, you can create more personalised sales messaging and increase customer satisfaction. This means your teams save time, sales processes are more streamlined, and revenue and profitability often increase as a result.

To get started, you can sign up for a free trial of Starter Suite to get capabilities across sales, service and marketing. You can also sign up for a free trial of Sales Cloud if you're more interested in dedicated sales capabilities. Once you are ready, choose a pricing plan that suits your needs and configure the platform to meet your business requirements. You can also get help from Salesforce consultants or partners on our AppExchange to help with a successful implementation.