Read the report to learn to:

Use AI agents to redefine customer service
Get conversational with voice and multimodal AI interactions
Make your field service safer and more efficient with agentic AI

Questions? Call us at (+44) 800 086 8530

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","1732611167117_zib",[1865,1889],{"_481":282,"_482":565,"_503":1866,"_498":1888},{"_513":1867,"_498":1871,"_530":1872},{"_488":1868,"_519":1869,"_518":1870},{"_490":491,"_110":1859,"_493":1860},"Customer Stories ","Explore success stories from customers of all sizes, in every industry.","1732611708426_138m",[1873,1878,1883],{"_481":282,"_533":1874,"_498":1877},{"_110":1875,"_493":1876,"_490":491,"_509":183},"Tableau Stories","https://www.tableau.com/en-gb/solutions/customers","1732611708426_j01",{"_481":228,"_533":1879,"_498":1882},{"_110":1880,"_493":1881,"_490":491,"_509":183},"MuleSoft Stories","https://www.mulesoft.com/case-studies","1732611708426_sev",{"_481":302,"_533":1884,"_498":1887},{"_110":1885,"_493":1886,"_490":491,"_509":183},"Slack Stories","https://slack.com/intl/en-gb/customer-stories","1732611708426_jr1","1732611708426_iff",{"_481":228,"_482":1890,"_503":1891,"_498":1909},"Trailblazer 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expert-led learning and groundbreaking innovation.","1755802925371_nxp",[1920,1949,1979,2007,2036,2064,2080,2115],{"_481":282,"_482":1921,"_503":1922,"_498":1948},"Dreamforce",{"_513":1923,"_498":1928,"_530":1929},{"_488":1924,"_519":1921,"_518":1927},{"_490":491,"_110":1925,"_493":1926},"Register now","https://www.salesforce.com/dreamforce/","Join us September 15-17 in San Francisco and on Salesforce+ to experience the Agentic Enterprise — powered by you, amplified by agents.","1755803485946_9e6",[1930,1936,1942],{"_481":282,"_264":1931,"_533":1932,"_498":1935},"Hear from AI visionaries, learn through hands-on training, and explore real customer use cases — all in one place.",{"_110":1933,"_493":1934,"_490":491,"_509":183},"Why Dreamforce","https://www.salesforce.com/dreamforce/why-dreamforce/","1755803570663_fu9",{"_481":228,"_264":1937,"_533":1938,"_498":1941},"Explore 1,600+ sessions covering every industry, role, and product, designed to help you solve any business challenge.",{"_110":1939,"_493":1940,"_490":491,"_509":183},"Sessions","https://reg.salesforce.com/flow/plus/df26/sessioncatalog/page/catalog","1755803592849_cpx",{"_481":302,"_264":1943,"_533":1944,"_498":1947},"Find answers to all your event questions about registration, travel, and onsite tips.",{"_110":1945,"_493":1946,"_490":491,"_509":183},"FAQ","https://www.salesforce.com/dreamforce/faq/","1755803644187_2jj","1755803393201_pv1",{"_481":228,"_482":1950,"_503":1951,"_498":1978},"TDX",{"_513":1952,"_498":1957,"_530":1958},{"_488":1953,"_519":1950,"_518":1956},{"_490":491,"_110":1954,"_493":1955},"Learn more","https://www.salesforce.com/tdx/","Relive the best of TDX 2025 with on-demand technical sessions, product deep dives and community-led discussions.","1755804012480_m9x",[1959,1966,1972],{"_481":282,"_264":1960,"_533":1961,"_498":1965},"Join the must-attend conference for Salesforce developers, admins and architects — save your spot now.",{"_110":1962,"_493":1963,"_490":1964,"_509":183},"Save the Date for TDX 2026","https://www.salesforce.com/form/event/tdx26-save-the-date/?d=pb","_blank","1755804056604_2h6",{"_481":228,"_264":1967,"_533":1968,"_498":1971},"Watch the keynote showcasing the latest innovations in AI agents, data, integration, automation and more.",{"_110":1969,"_493":1970,"_490":491,"_509":183},"TDX 2025 Main Keynote","https://www.salesforce.com/plus/experience/tdx_2025/series/tdx_2025_highlights/episode/episode-s1e1","1755804089343_115t",{"_481":302,"_264":1973,"_533":1974,"_498":1977},"Catch the most impactful sessions, announcements and community highlights from TDX 2025.",{"_110":1975,"_493":1976,"_490":491,"_509":183},"Best of TDX 2025","https://www.salesforce.com/plus/experience/tdx_2025/series/tdx_2025_highlights","1755804119732_f8f","1755803974009_9vb",{"_481":302,"_482":1980,"_503":1981,"_498":2006},"Connections",{"_513":1982,"_498":1986,"_530":1987},{"_488":1983,"_519":1980,"_518":1985},{"_490":491,"_110":1954,"_493":1984},"https://www.salesforce.com/connections/","Revisit the most impactful moments from Connections 2025 and learn how marketers can lead the way with next-gen innovations.","1755804254175_azo",[1988,1994,2000],{"_481":282,"_264":1989,"_533":1990,"_498":1993},"Be part of the marketing and commerce event of the year. Mark your calendar and join us for more insights, innovation and inspiration.",{"_110":1991,"_493":1992,"_490":1964,"_509":183},"Save the Date for Connections 2026","https://www.salesforce.com/form/event/cnx26-save-the-date/?d=pb","1755804303578_mhi",{"_481":228,"_264":1995,"_533":1996,"_498":1999},"Watch the keynote that sets the stage for an agentic future where customer engagement will never be the same.",{"_110":1997,"_493":1998,"_490":491,"_509":183},"Connections 2025 Main Keynote","https://www.salesforce.com/plus/experience/connections_2025/series/connections_2025_highlights/episode/episode-s1e1","1755804319747_11xu",{"_481":302,"_264":2001,"_533":2002,"_498":2005},"Explore the standout sessions, product demos and takeaways.",{"_110":2003,"_493":2004,"_490":491,"_509":183},"Best of Connections 2025","https://www.salesforce.com/plus/experience/connections_2025/series/connections_2025_highlights","1757000222379_mkf","1755804229879_rnn",{"_481":318,"_482":2008,"_503":2009,"_498":2035},"Tableau Conference",{"_513":2010,"_498":2015,"_530":2016},{"_488":2011,"_518":2013,"_519":2014},{"_490":491,"_110":1954,"_493":2012},"https://www.salesforce.com/tableau-conference/","Revisit the excitement of Tableau Conference 2025 with on-demand keynotes, trainings and data stories from around the world."," Tableau Conference","1755805057533_14lt",[2017,2023,2029],{"_481":282,"_264":2018,"_533":2019,"_498":2022},"Mark your calendar for the data event of the year — connect with the Tableau community and sharpen your analytics skills.",{"_110":2020,"_493":2021,"_490":1964,"_509":183},"Save the Date for Tableau Conference 2026","https://www.salesforce.com/form/event/tc26-save-the-date/?d=pb","1755805107924_1doe",{"_481":228,"_264":2024,"_533":2025,"_498":2028},"Watch the keynote that unveiled the future of data and analytics, featuring product innovations and inspiring customer stories.",{"_110":2026,"_493":2027,"_490":491,"_509":183},"Tableau Conference 2025 Main Keynote","https://www.salesforce.com/plus/experience/tableau_conference_2025/series/tableau_conference_2025_highlights/episode/episode-s1e1","1755805189776_mk9",{"_481":302,"_264":2030,"_533":2031,"_498":2034},"See the top sessions, data visualizations and takeaways from this year’s gathering of data enthusiasts.",{"_110":2032,"_493":2033,"_490":491,"_509":183},"Best of Tableau Conference 2025","https://www.salesforce.com/plus/experience/tableau_conference_2025/series/tableau_conference_2025_highlights","1755805211379_p0k","1755804792993_4bt",{"_481":349,"_482":2037,"_503":2038,"_498":2063},"Education Summit ",{"_513":2039,"_498":2043,"_530":2044},{"_488":2040,"_519":2037,"_518":2042},{"_490":491,"_110":1954,"_493":2041},"https://www.salesforce.com/events/education-summit/","Relive the future of education from Education Summit 2025, where humans with agents will drive learner and institution success.","1755805302923_6fo",[2045,2051,2057],{"_481":282,"_264":2046,"_533":2047,"_498":2050},"Join education leaders, innovators and Trailblazers. Save your spot for the next Education Summit.",{"_110":2048,"_493":2049,"_490":1964,"_509":183},"Save the Date for Education Summit 2026","https://www.salesforce.com/form/event/eds26-save-the-date/?d=pb","1755805651459_ldj",{"_481":228,"_264":2052,"_533":2053,"_498":2056},"Dive into groundbreaking education sessions on how to become agent-first in education.",{"_110":2054,"_493":2055,"_490":491,"_509":183},"Education Summit 2025 Highlights","https://www.salesforce.com/plus/experience/education_summit_2025/series/best_of_education_summit_2025","1755805676751_otc",{"_481":302,"_264":2058,"_533":2059,"_498":2062},"Join education Agentblazers from leading universities to learn how to become agent-first in education.",{"_110":2060,"_493":2061,"_490":491,"_509":183},"Become Agent-First in Education","https://www.salesforce.com/plus/experience/education_summit_2025/series/best_of_education_summit_2025/episode/episode-s1e1","1756493368518_12qf","1755805237011_o5x",{"_481":310,"_482":2065,"_503":2066,"_498":2079},"Agentforce World Tours",{"_513":2067,"_498":2071,"_530":2072},{"_488":2068,"_518":2070,"_519":2065},{"_490":491,"_110":1954,"_493":2069},"https://www.salesforce.com/eu/events/","Join us in cities around the world to experience the latest Salesforce innovations in apps, data, and agents. Connect with leaders and experts from your industry at an Agentforce World Tour near you.","1755805770445_iai",[2073],{"_481":282,"_264":2074,"_533":2075,"_498":2078},"Sign up today to be the first to know when Agentforce World Tour is coming to a city near you.",{"_110":2076,"_493":2077,"_490":491,"_509":183},"Save the Date for the Next Agentforce World Tour","https://www.salesforce.com/form/event/af25-save-the-date/?d=pb","1777637792556_b8l","1755805711814_10zl",{"_481":325,"_482":2081,"_503":2082,"_498":2114},"Salesforce+",{"_513":2083,"_498":2088,"_530":2089},{"_488":2084,"_519":2081,"_518":2087},{"_490":491,"_110":2085,"_493":2086},"Visit Salesforce+","https://www.salesforce.com/plus","Fuel your professional growth and transform your company with our free live streaming and on-demand events.","1755805969040_eoi",[2090,2096,2102,2108],{"_481":282,"_264":2091,"_533":2092,"_498":2095},"Stream the world’s largest, most trusted technology event October 14-16.",{"_110":2093,"_493":2094,"_490":491,"_509":183},"Watch Dreamforce Live","https://www.salesforce.com/plus/experience/dreamforce_2025","1755806014842_j8h",{"_481":228,"_264":2097,"_533":2098,"_498":2101},"Join us to learn how AI agents are driving customer success.",{"_110":2099,"_493":2100,"_490":491,"_509":183},"Agentforce and AI","https://www.salesforce.com/plus/explore/explore-agentforce-ai","1755806330150_1bnz",{"_481":302,"_264":2103,"_533":2104,"_498":2107},"Explore data and AI demos, trainings and release announcements.",{"_110":2105,"_493":2106,"_490":491,"_509":183},"Data, Analytics and Integration","https://www.salesforce.com/plus/explore/data-analytics-integration","1755806352508_1d3o",{"_481":318,"_264":2109,"_533":2110,"_498":2113},"Save inspiring content to watch later.",{"_110":2111,"_493":2112,"_490":491,"_509":183},"My List","https://www.salesforce.com/plus/mylist","1755806369221_1cwr","1755805955051_vzu",{"_481":333,"_482":2116,"_503":2117,"_498":2153},"More 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