Satisfied customers make for a successful small business.
No matter the market or business size, customer satisfaction is crucial to success. Deliver multi-channel service and make every interaction count for lasting loyalty.
Get set for satisfaction with Salesforce Starter.
Boost efficiency, save time, and grow your small business
with next-level customer service tools. Get started today.
Up your digital game, drive efficiencies, and wow your customers.
Keep your customers happy with the latest digital tools.
Level up your customer service with full access to the data you need, anywhere, anytime, and on any platform. Deliver a service that satisfies your customers with AI and smart processes.
How can I monitor and deliver the experiences customers expect?
Unify sales and service data for a comprehensive view of customer preferences. Provide data-driven support that meets and exceeds expectations.
How can I meet customer requests with speed and accuracy?
Simplify routine processes and give on-point answers. AI and automated processes can help you to deliver the support your customers need.
How does AI improve my SME's customer service?
AI can transform your customer service. It allows you to automatically identify and share relevant content, and customers to help themselves.
Take advantage and stay ahead in the face of rising costs.
Save time and money by directing service requests to the right person immediately. Fully utilise the possibilities of automated tasks and workflows, track interactions in real time, and make data accessible from anywhere.
How do I use service automation to increase customer satisfaction?
Free your team from trivial tasks by automating every step. Build custom workflows with AI-driven insights to focus on your customers' needs.
How can I ensure that my team has the time and knowledge for their best work?
Direct any service request to the right person and share vital data without delay to save your team time. Avoid double work with the right tools.
How can I streamline my SME's marketing, sales, and service efforts?
Break down silos between teams and share full access to relevant data. Realise the benefits of greater work efficiency and customer satisfaction.
Make your customers’ day with a truly personalised service.
Customer satisfaction is everything. A complete data overview maximises your team's performance and helps you wow your customers. Personalise interactions and grow with customer service software made for small businesses.
How do I deliver customer service that stands out for the right reasons?
Go above and beyond with valuable customer insights at every touchpoint. Deliver a service that shines, driven by CRM + AI + Data + Trust.
How can I unify my SME's teams in the aim of customer retention?
Customer loyalty is the cost-effective way to small business growth. Make it a shared goal with a complete service CRM, powered by AI.
How can I deliver a customer experience that's a cut above the rest?
From the prediction of customer issues to engagement across the right channels, AI can help you elevate customer satisfaction.
Salesforce means we can give a seamless service to everyone; and the success is eminent – 73% of customers go on to buy products from us following a consultation.
Paul GillartManaging Director, The Skin Nerd
Get in touch and wow your customers with Salesforce CRM for small business.
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