Deliver a Unified Service Experience Across Channels with Omni-Channel Routing
Deliver a Unified Service Experience Across Channels with Omni-Channel Routing
Join us to learn how leading companies deliver smarter and faster service with Service Cloud's newest intelligent routing solution, Omni-Channel. Enabling companies to dynamically push the right work to the most qualified and available agent, we'll dive into how Omni-Channel improves agent efficiency and automates the distribution of agent work, all while preserving customer context.
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