Hands-on Training: Setting Up Salesforce Knowledge
Hands-on Training: Setting Up Salesforce Knowledge
Knowledge is power! Salesforce Knowledge allows users or customers to quickly search your knowledge base for relevant answers. Join us to learn how to configure your knowledge base from the ground up and participate in a straightforward article management process, including approval processes. You should be an experienced administrator who has a solid understanding of managing users, profiles, and page layouts to successfully participate in this session.
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