Self-Service Communities: Experience a New Benchmark for Customer Service
Self-Service Communities: Experience a New Benchmark for Customer Service
When today's connected customers have questions, they expect answers fast. Hear from companies who created self-service communities, powered by Lightning Bolt, to help their customers quickly find answers, share experiences, and work together to solve problems. You’ll see how companies increase customer satisfaction while decreasing the service cases by integrating with the service desk, as well as seamlessly linking service with sales to maximize cross sell and upsell opportunities.