Faster Incident Response through Automation
Faster Incident Response through Automation
The Salesforce Site Reliability team uses an internally developed framework named Automated Incident Response, to augment alerts from a large environment with multi-source, rich, context-aware information. The framework supports fast, consistent, and reliable response to production events. In this session you will learn how this augmentation capabilities are improving mean-time-to-recovery(MTTR) while increasing operational efficiency.
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