Enriching Student Engagement with Mobile Technology
Enriching Student Engagement with Mobile Technology
Student engagement in higher education is one of the greatest challenges and opportunities institutions face in today’s mobile-first world. The Salesforce Service Cloud fosters strong self-advocacy, which research shows is critical to both academic success and workforce readiness. Join this session to hear how Butler University has implemented a new helpdesk system using the combination of the Salesforce Service Cloud, Communities, and the Butler App, powered by ClearScholar. Hear how the use of the case object, knowledgebase, community portal, and Chatter allows Butler IT to better serve the Butler community.
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