The Growth Factory: Data Science informed Design & Development @Salesforce
The Growth Factory: Data Science informed Design & Development @Salesforce
How does Salesforce Engineering and Product Management utilize data-science to make informed decisions on which products and features to build? Once features and products are built, how does Salesforce grow customer adoption? The Product Data Science team (PDS) team within Salesforce has developed a scalable framework called the “Growth Factory” to 1) deliver prescriptive insights to Salesforce Engineering & Product teams so they can make data-informed product investment decisions, and 2) help drive adoption and revenue growth across Clouds. In this session, the PDS team will showcase the technology and process that make it possible to consistently utilize data-science to build great products, and help grow customer adoption.