Live Chat in Your Mobile App Fully Integrated into Service Cloud
Live Chat in Your Mobile App Fully Integrated into Service Cloud
Currently, call centers cost companies billions upon billions of dollars per year and show abysmal customer satisfaction in return. In fact, data shows that we are in the worst customer satisfaction crisis of this decade. To combat this, companies like Microsoft, Target, Supercell, Zynga, and Flipboard have turned to Helpshift’s in-app chat, dynamic FAQs, and proactive support. Deployed on over 1.5 billion device powering 400 million monthly active users, Helpshift reduces costs, deflects tickets, increases agent efficiency and, best of all, increases customer satisfaction.
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