Service Cloud – Release Readiness LIVE, Winter '18
Winter '18 brings a new level of productivity and innovation to service organizations. - Hear all about how to make it easy to deliver top quality service. - Learn how Macros make it easy to deliver consistent answers to customers and saves precious time and see the new Macro builder in Lightning in action - Empower managers with automatic, live updates on agents, work and queues with Omni Supervisor. - Announcing Field Service Lightning app for Android and more key features for your mobile workforce.