Launching a New, Connected Department with Salesforce
Launching a New, Connected Department with Salesforce
The University of New England's department of Online Worldwide Learning (OWL) was established in 2013. The department launched with few technology resources and significant enrollment and retention goals, as it set out to establish a business unit embedded within the University. Join us as UNE Online's director discusses how UNE depends not only on Salesforce CRM to manage all business and operational processes, but also leverages Pardot Automation software for marketing, and Salesforce Communities to support its innovative mission, as well as the Salesforce Motivis learning relationship management platform for its online competency-based program.