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How The Estée Lauder Companies Embrace Digital and Unify Service Globally
In this week’s Leading Through Change episode, Andrea Chin of The Estée Lauder Companies, speaks with Salesforce’s Neeracha Taychakhoonavudh about how they are harnessing the power of digital to transform customer service globally in part two of our two-part Emerge Smarter series powered by IBM. Learn about how they are delivering consistent service experiences across their global portfolio of 25+ brands by putting their customers and employees first.
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