GDPR and Open Banking: Changing Customer Engagement
GDPR and Open Banking: Changing Customer Engagement
Financial Institutions are facing significant regulatory pressure aimed to increase investor and customer protection in order to give additional rights to customers. In this session we will discuss how Open Banking, PSD2 and GDPR are forcing banks to rethink the way they interact with customers, and how they are being pushed to consider new business models and shifting their strategy to implement these regulations and go to market.