Protecting A Legacy: John Hancock's Evolution to a Customer Company
Protecting A Legacy: John Hancock's Evolution to a Customer Company
The digital revolution has been quickly shifting the landscape for Financial Services. Customers today expect consistent, real-time resolutions from their trusted brands on any device of their choosing. Startups that have embraced these demands are now able to offer innovative products like claims paid in seconds or loan decisions within hours. For more than 150 years, John Hancock has remained a well-established financial services leader. To sustain their legacy, stay competitive and reach customers directly where they are, John Hancock is undergoing a Digital Transformation. Join us to learn how the company is using Salesforce to deliver breakthrough financial solutions. With the guidance of Salesforce Cloud Services, they are expanding their channels and laying down the foundations for their next evolution.
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