How Telstra Helped a Country Stay Connected in 2020

Telstra counters disruption with bold transformation

Learn how Telstra radically eliminated customer pain points and created all-digital experiences.

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How Telstra Helped a Country Stay Connected in 2020

In this week’s Leading Through Change episode, Andy Penn, CEO and Managing Director of Telstra, speaks with Salesforce’s Gavin Patterson about how Telstra rose to the twin challenges facing Australia in 2020 — the pandemic and massive bushfires — by ensuring its customers stayed digitally connected while keeping its employees safe, healthy, and engaged.

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