Revolutionizing the Financial Services Customer Service Experience
Revolutionizing the Financial Services Customer Service Experience
The concept of Banker's hours is a thing of the past. Today's banking customers can access cash, check balances, or initiate transfers from nearly anywhere in the world at any hour. Join the 21st century digital banker as he leverages the power of Salesforce to accurately and rapidly address customer inquiries from the simple to the complex - driven by real-time connections to account and transaction data. From 2-click interaction logging to script-driven guided process flows, bankers are empowered and informed to provide fast, personalized service experiences where and when the client requires.
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