Support at the Speed of Social: Salesforce Delivering Social Customer Care(2)
Support at the Speed of Social: Salesforce Delivering Social Customer Care(2)
In todays digital age, social listening has become a necessity for any company that wants to retain and keep their customers happy. Brands recognize that they need to do more than just market to their customers, but provide great social support. Join us to learn how you can use Social Studio and service cloud to provide customer care at the speed of Social. We will show how these tools make it possible to deal with the growing number of social media interactions and ever higher customer expectations.
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