Redefining the Customer Connection in the Age of the IIoT
Redefining the Customer Connection in the Age of the IIoT
Service organizations have never been so ready to tackle the issue of customer retention than they are today. With the new capabilities IIoT has enabled, such as asset monitoring, conditions-based maintenance, and predictive analytics, service is poised to not only garner additional revenues for companies, but also increase product, accessories, and consumable sales. Join us for a deeper understanding of the newest IIoT capabilities for sales and service to leverage, as you work hand-in-hand toward the common goal of customer experience and loyalty.