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Service Cloud Einstein: AI to Help Shape the Future of Customer Service
Artificial intelligence has reached a point in which systems can have increasingly engaging and human-like conversations. When combined with a robust CRM platform, companies can leverage this wide-reaching technology to empower agents and engage with customers in new ways. Join us as we discuss the benefits of AI for the customer service industry and learn how to start taking advantage of Service Cloud Einstein to drive productivity, scale, and a better customer service experience on the world's #1 service platform.