5 Crazy Ideas for Transforming Your Contact Center
5 Crazy Ideas for Transforming Your Contact Center
Despite significant advancements in technology, the phone support experience has remained unchanged for 30 years. Join us as Gadi Shamia, COO of Talkdesk, reveals five opportunities for contact center leaders to use technology to deliver a truly unique customer experience. His ideas revolutionize the industry and improve customer satisfaction, agent productivity, and more.