5 Crazy Ideas for Transforming Your Contact Center

5 Crazy Ideas for Transforming Your Contact Center

Despite significant advancements in technology, the phone support experience has remained unchanged for 30 years. Join us as Gadi Shamia, COO of Talkdesk, reveals five opportunities for contact center leaders to use technology to deliver a truly unique customer experience. His ideas revolutionize the industry and improve customer satisfaction, agent productivity, and more.
Watch the latest videos from Salesforce.
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.

Join our ten-part series to hear top CEOs share their stories with host Monica Langley.

Meet today's most innovative marketers.
Hear how Trailblazers in education are ensuring class is in session for all.
Female leaders discuss challenging the status quo and forging a new path forward for everyone.

Discover more videos & live broadcasts on Salesforce LIVE.