How Salesforce Uses Service Cloud
How Salesforce Uses Service Cloud
Ever wonder how Salesforce places our Customers in the center of our business? Join Atul Nanda, SVP, Global Customer Success and Paul VanMaanen, VP Global Support for a behind-the-scenes look at Salesforce's global support and success operations. Learn how we use Knowledge, Console, Collaboration, Communities, Live Agent, Einstein Analytics, and other Service Cloud functionality to deliver world-class customer success at scale.
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