Transforming Service Beyond the Call Center with Field Service Lightning

Transforming Service Beyond the Call Center with Field Service Lightning

The urgency around delivering exceptional customer service is continuing to rise across industries. Customers view their service experience as a leading differentiator for doing business with your company. As a result, your customer service organization is on the front lines, especially your employees who are in the field. Join us to hear from Salesforce Head of Platform Research, Peter Coffee, and Salesforce customers who are elevating their mobile workforce and the on-site customer experience with Field Service Lightning.
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