Marketing Cloud, Trailhead...
AI-Powered Chatbots in Action at adidas Consumer Service
AI-powered chatbots, when connected to deep customer data, can deliver powerful new customer service experiences and help service organizations scale at a low cost. Join us to see how adidas--one of the world's leading athletic brands--is using Einstein Agent chatbots to help customers get to answers faster in a personalized way. adidas will discuss requirements, implementation, and best practices for implementing Salesforce chatbots to reduce time and effort for both their customers and agents.