Supercharge Omni-Channel innovation with Amazon Connect & Service Cloud Einstein
Supercharge Omni-Channel innovation with Amazon Connect & Service Cloud Einstein
Amazon Connect offers highly scalable, cloud-based telephony service, IVR, call routing and CTI. Things really get interesting when Amazon Connect and Salesforce Service Cloud join forces to help customers connect to blaze new levels of customer service. Join us for a live action demo to see the seamless switch from unassisted voice to assisted LiveMessage through integrated workflow, providing an unparalleled level of channel choice for your customers.
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