A Case for CRM: Bringing Quality Care to More Californians
A Case for CRM: Bringing Quality Care to More Californians
Government agencies are investing in their mission by investing in innovation. Join us as we welcome Covered California, the Golden State's provider of healthcare services under the Affordable Care Act. The team will share how the cloud supports a flexible, digital portal, designed to give certified enrollment specialists the tools they need when reaching out to California consumers, enrolling new members, and renewing services — all in what is often a highly mobile, highly dispersed, highly dynamic environment. Learn how this portal not only supports teams on the front line of the mission, but also unlocks more information about community needs, giving Covered CA a comprehensive view of the enrollment workforce.
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