Redefine Customer Service with Snap-Ins Chat
Organizations that redefine customer service focus on creating a great customer experience that reshapes their business. To provide a great customer experience, organizations must engage with customers across multiple touch points: websites, mobile apps, etc. Customers appreciate a more personalized interaction such as embedded chat using Service Cloud Snap-Ins. Having a personalized and connected chat experience embedded in web or mobile app drives an increase in customer satisfaction by 92%. Join us as we walk through the journey of embedding service/chat with Service Cloud Snap-Ins and how it can redefine your business.