Salesforce Omni-Channel: Routing to The Right Agent, at The Right Time
Salesforce Omni-Channel: Routing to The Right Agent, at The Right Time
Join us to learn how leading companies are delivering smarter and seamless service with Service Cloud's intelligent, real-time routing solution, Omni-Channel. Enabling companies to dynamically push the right work to the most right agent at the right time, we'll dive into how Omni-Channel improves agents and managers productivity, while overall increasing the efficiency of a call center.
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