How Does Cake Boss Offer Sweet eCommerce Customer Experiences with the Platform?
How Does Cake Boss Offer Sweet eCommerce Customer Experiences with the Platform?
Carlo’s Bakery aka "Cake Boss" takes advantage of the power of Salesforce App Cloud and AppExchange apps to provide awesome online Customer Experiences to their customers. Cake Boss CIO Leo Minervini says "As we grow, we want to keep our focus on building fantastic wedding cakes and customer experiences, not on IT infrastructure". We'll explore how Retail/eCommerce companies can too with this sessions on the best practices around AppCloud and finding, installing and managing AppExchange applications. Leo will also share their journey from a small retailer to a global brand with a major focus on providing amazing customer experiences in store and online. We'll also share how we're leveraging Salesforce Lightning to take these experiences to the next level.
Watch the latest videos from Salesforce.
A Single, 360 Shared View of Every Customer
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Leading Through Change
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.
The Inflection Point
Join our ten-part series to hear top CEOs share their stories with host Monica Langley.
Connections with Sarah Franklin
Meet today's most innovative marketers.
Driving Equity and Access Through Higher Education Admissions
Hear how Trailblazers in education are ensuring class is in session for all.
How Women Are Using Their Voices to Drive Change
Female leaders discuss challenging the status quo and forging a new path forward for everyone.