Modern Architecture: Real-Time Customer Engagement With IoT for Hospitality
Modern Architecture: Real-Time Customer Engagement With IoT for Hospitality
Join us to learn how Gaming and Hospitality companies are leveraging Salesforce IoT to interact with guests in-trip, to drive a greater share of wallet, improve yield, and increase customer satisfaction. As customers engage with gaming and hospitality assets, Salesforce IoT listens to these signals, contextualizes them and proactively engages guests across channels. These signals automate the curation of a virtual guest itinerary in real-time, enabling the suggestion of complimentary offerings, targeting the white space, all while reducing the volume of distressed inventory.
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