Global Research: The Second Annual State of Service

Global Research: The Second Annual State of Service

Join Vala Afshar as he covers comprehensive cross-industry research gathered from over 2,600 global customer service leaders. We'll explore the common goals, obstacles, and success measures for today's service teams, what sets high-performing organizations apart from underperformers, and the areas in which service is supercharging efforts to grow business, gain market share, and delight customers.
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