Value Realization for Mobile Support Channels
Value Realization for Mobile Support Channels
The verdict is in. Customers don't want to sit on the phone and wait for service - they want to interact with businesses like they interact with friends and family. But if you're thinking of investing in new chat or text service channels, how do you prove the value to your CFO? Join us to see how Salesforce customers have been able to drive down costs AND increase NPS via mobile service.
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