Lightning Case Management: Delight Your Customers (and Agents too!)
Lightning Case Management: Delight Your Customers (and Agents too!)
See how Service Cloud Lightning transforms case management as we journey through service processes in this new world. Larry Robinson, BrightPlan's Chief Product Officer, will demo BrightPlan's Lightning Service Console and how it has defined the way they deliver service and delight customers in the financial world. And, if you want to get set up with these features like BrightPlan, we'll show you how to do so in minutes with Service Setup and Lightning Setup Flows.
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