IBM and Salesforce: Customer Service Reenvisioned in the Digital Era
IBM and Salesforce: Customer Service Reenvisioned in the Digital Era
This year IBM and Salesforce announced a landmark partnership. As one of the world's largest and most complex enterprises, IBM opens up about their personal Salesforce transformation. Join us to learn how IBM is redesigning customer service around their customers, retiring hundreds of systems, and deploying Service Cloud across more than 170 countries.