Driving Satisfaction & Value with Proactive Customer Engagement in Telecom

Driving Satisfaction & Value with Proactive Customer Engagement in Telecom

Service providers that want to drive customer satisfaction and value must transform the way they engage with customers and become more proactive. Join us to learn how Bouygues Telecom, a leading service provider in France, is leveraging Marketing Cloud and Service Cloud to manage their customers' journey. Bouygues leaders will share how they improved their marketing campaigns, as well as drove customer satisfaction and loyalty, by enhancing their customer care across all channels.
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