Predict and Improve Customer Satisfaction Scores with Einstein Discovery
Predict and Improve Customer Satisfaction Scores with Einstein Discovery
In the age of the customer, good customer service is a brand differentiator. That's why it's important to empower service agents with the data they need to provide a stellar customer experience. With Einstein Analytics, agents have the intelligence they need to solve issues quickly -- and Einstein Discovery puts AI at their fingertips, allowing them to improve CSAT scores in a matter of clicks.
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